Select a Seat

You can select your customer’s seat on any Qantas operated flight up to 3 hours prior to departure through Manage Booking or your GDS once the ticket has been issued.
View full Terms and Conditions for seat selection.

General Information

Does Qantas Offer Complimentary Seat Selection?

Seat Selection is complimentary for customers:

  • Travelling on Qantas operated domestic and regional flights (excluding services operated by De Havilland DHC services)
  • Travelling internationally in Economy on a Saver or Flex Fare
  • Travelling internationally in First, Business or Premium Economy cabins
  • Platinum One, Platinum, Gold or Silver Frequent Flyers or equivalent oneworld or Emirates Skywards Frequent Flyers
  • Customers on the same booking and travelling with any of the above mentioned travellers
  • Travelling on a Economy Classic Flight Rewards Flight
  • Checking in before departure

Disclaimer: *Where customers select seats free of charge during check-in (available online from 24 hours before departure), or do not select their seat at all, our airport staff will endeavour to accommodate parties travelling together if seats are available.

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Which Fares have Seat Selection for a Fee?

Seat Selection is available for a charge for customers travelling internationally on economy class sale fares in E/O/Q/N classes.

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How Much is the Seat Selection Fee?

Charges for Seat Selection on International Economy Sales Fares

Flights Routes Seat Selection
Domestic All Free
International short-haul Australia-New Zealand, Port Moresby , New Caledonia and Fiji A$15
International medium-haul Australia to/from Asia, and Honolulu  A$40
International long-haul Australia to/from London, Australia to North America, Johannesburg and Santiago, Singapore to London A$45

Ensure your customers take their seat receipt (for purchased seats), boarding pass and Qantas booking reference with them to the airport. Seat selection cannot be guaranteed as seats may need to be changed for operational, safety or security reasons, even after boarding the aircraft. Seat selection cannot be guaranteed as seats may need to be changed for operational, safety or security reasons, even after boarding the aircraft.

Important Information

Disclaimer: ~No agency commissions will be payable on these charges.

Disclaimer: *Seat selection fees apply for all economy sale fares booked in E/O/Q/N on international flights.

Disclaimer: +Seats can only be selected on Qantas international flights QF1 - 199 and Qantas domestic and regional flights (excluding services operated by De Havilland DHC aircraft). On De Havilland DHC regional services you can request a preference for an aisle or window seat. 

Disclaimer: **Where customers select seats free of charge during check-in (available online from 24 hours before departure), or do not select their seat at all, our airport staff will endeavour to accommodate parties travelling together if seats are available.

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What is Preferred Seating?

Preferred seating gives Silver, Bronze and non-Frequent Flyer members the option to purchase seats towards the front of the economy cabin. The following fees apply:

Domestic and Regional From A$5 - A$15 depending on the length of the flight
Short Haul International  A$20 
Medium Haul International  A$45 
Long Haul International  A$45

Seat with Bassinet

Customers travelling with an infant can now confirm a seat with bassinet in advance of travel. A limited number of bassinets are available on international routes operated by Qantas B787, B747, A380 and A330 aircraft. There is no charge for customers travelling in premium cabins. Seats with bassinet are not available on domestic and regional routes.  

The following charges apply per sector for economy customers: 

Medium Haul International  A$40
Long Haul International  A$45

This charge includes the seat with bassinet and adjacent non-bassinet seats booked for the accompanying family. 

Seats with bassinet can be requested at check-in free of charge subject to availability. 

Payments and Refunds

Seat Selection Payments Made Through Manage Booking

Payment by credit card for Seat Selection can be made through Manage Booking.

If your customer’s seat is changed by Qantas for operational, safety or security reasons or they are affected by a flight disruption, you may apply for a refund after departure by completing the refund form.

Refunds can only be requested after departure of the affected flight. Refund requests must be lodged no later than 3 months after the affected flight.

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Seat Selection Payment Made Through Your GDS

Payment through an EMD is required for Seat Selection with a fee. For EMDs issued out of Australia, local currency rates are filed, so the EMD can be issued in the currency of the booking.

Where a change to Seat Selection is permitted a new EMD-A must be issued.

If your customer’s seat is changed by Qantas for operational, safety or security reasons or your customer is affected by a flight disruption, you may apply for a refund once travel is completed through BSPlink. 

Please ensure you include the full details and reason for the refund request.

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