Qantas a380

Qantas and Jetstar gear up for accelerated border opening

Qantas and Jetstar will bring forward the restart of more international flights to popular destinations from Sydney.


Find out more

Agency News

Commercial Policies issued for Qantas Customers

The most recently issued policies are listed below. For a quick reference guide to all current policies and to view current and past policies in full please refer to our Commercial Policies page.

Commercial Policy Valid For Summary of Options Authority
Commercial Policy – Fly Well For travel between 12 June 2020 and 31 January 2022 Rebook or Credit 628183
Passengers not eligible to travel to or from Australia with Qantas due to vaccine requirements Tickets issued on or prior to 20 October 2021 for travel between 1 November 2021 to 1 February 2022 Rebook or Credit or Refund 750550
Australia Domestic Border Closures - domestic itineraries Tickets issued on/before 31 October 2021 for travel between 29 July 2020 and 31 October 2021 Rebook or Credit 638321
Northern winter 2021 Qantas International flight cancellations Tickets issued on/before 26 August 2021 for travel between 31 October 2021 and 26 March 2022 Rebook or Credit or Refund 737727
Customers Impacted by Coronavirus with Extended Ticket Validity to 31 December 2023  Tickets issued on/before 30 September 2021 Rebook 628179

Get up to 10% off* flights to Singapore for Qantas Frequent Flyers

Published 23 November 2021

With Qantas now flying to Singapore from both Melbourne and Sydney, there has never been a better time to take advantage of this offer and help your customers rediscover the sights of Singapore.

Flying kangaroo reconnecting Victoria with the world

Published 22 November 2021

Qantas international flights from Melbourne take off again today for the first time in 20 months after the pandemic grounded international travel.

More flights and special fares as Qantas prepares to take off to Burnie

Published 15 November 2021

Qantas has today confirmed it will commence its new Melbourne to Burnie route on 17 December 2021.

Benefits of Qantas Agency Connect

Learning Hub

Register or sign in to the Qantas Learning Hub to access a range of learning bites. Our agent training platform covers product, services and fares to help you become a Qantas expert.

Qantas Group Travel

Sports events, mining operations, conferences and more. If you're booking a group of 10 or more, or have 20 or more passengers travelling to the same destination for a common purpose, Qantas Group Travel has you covered.


We acknowledge the Aboriginal and Torres Strait Islander, Traditional Custodians of the land on which we work, live and fly. ​

We pay respect to Elders past, present and emerging.