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Travel Credits Hub

Our Credits have been extended three times since 2020 to make it easier for your customers to use their remaining credits for their next Australian domestic or international trip, this year or next. Please refer to our Travel Credits Hub.

Commercial Policies issued for Qantas Customers

The most recently issued policies are listed below. For a quick reference guide to all current policies and to view current and past policies in full please refer to our Commercial Policies page.

Agency News

Commercial Policy for customers impacted by planned industrial action in February 2024 impacting Western Australia flights

Published 22 February 2024

The following commercial policy is available to customers holding a valid 081 tickets issued on/before 20 February 2024 for scheduled departures on 22-23 February 2024 and 081 tickets issued on/before 23 February 2024 for scheduled departure 28 February 2024.

Commercial policy for customers impacted by Western Australian weather

Published 21 February 2024

The following commercial policy is available to customers impacted by Western Australian weather (ex. Tropical Cyclone Linoln) for travel to/from BME or PHE between 22-23 February 2024 and to/from LEA or KTA between 23-25 February 2024.

Help them make this year’s flights twice as rewarding

Published 21 February 2024

For a limited time, your customers can choose to enjoy either double Qantas Points or double Status Credits on eligible flights across Australia and the world.*

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We acknowledge the Aboriginal and Torres Strait Islander, Traditional Custodians of the land on which we work, live and fly. ​

We pay respect to Elders past, present and emerging.