Agency News
Commercial Policies issued for Qantas Customers
The most recently issued policies are listed below. For a quick reference guide to all current policies and to view current and past policies in full please refer to our Commercial Policies page.
| Commercial Policy | Valid For | Summary of Options | Authority |
| Commercial Policy for Tickets held in Credit (Flight Credits) for bookings cancelled by Qantas | Tickets issued between 1 October 2021 and 30 May 2022 | Credit | 428664 |
| Commercial Policy – Fly Well | For travel between 12 June 2020 and 30 June 2022 | Rebook or Credit | 628183 |
|---|---|---|---|
| Commercial Policy for Qantas customers affected by flooding in Ballina | Ticket issued on/before 30 March 2022 for travel between 30 March 2022 and 6 April 2022. | Rebook or Credit | 428662 |
| Commercial Policy Changes to Economy Booking Classes on flights operated by Emirates | Tickets issued on/before 24 March 2022 for travel on/after 11 April 2022 | Reissue ticket | 428661 |
| Passengers Not Eligible to Travel to or from Australia with Qantas due to Vaccine Requirements | Tickets issued on or prior to 20 October 2021 for travel between 1 November 2021 to 1 July 2022 | Rebook or Credit or Refund | 750550 |
Qantas announces AARON GROUP as an Approved Technology Partner to the Qantas Distribution Platform
Published 18 May 2022
Qantas is pleased to announce AARON GROUP as an Approved Technology Partner now integrated to the Qantas Distribution Platform.
Qantas launches global access to the Qantas Distribution Platform
Published 3 May 2022
With our customers now returning to the skies, we are unlocking global access to the Qantas Distribution Platform.
Major aircraft order to shape Qantas Group's future
Published 2 May 2022
For more than 100 years, Qantas has been at the forefront of aviation innovation and transforming the way the world travels.
Benefits of Qantas Agency Connect
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We acknowledge the Aboriginal and Torres Strait Islander, Traditional Custodians of the land on which we work, live and fly.
We pay respect to Elders past, present and emerging.