TICKET CREDIT COMMERCIAL POLICY
Qantas is providing further flexibility to customers to utilise credits by allowing tickets to be reissued before 31 December 2023 for travel within the ticket validity.
View Commercial Policy Ticket Credit Redemption
Agency News
Commercial Policies issued for Qantas Customers
The most recently issued policies are listed below. For a quick reference guide to all current policies and to view current and past policies in full please refer to our Commercial Policies page.
Qantas boosts international network: restoring capacity, adding more aircraft, launching new routes
Published 19 May 2023
Qantas will boost its international network with extra flights, more aircraft and new routes as it restores capacity in line with strong travel demand and the broader recovery of the aviation industry.
Access the Qantas Distribution Platform Capability Listing glossary
Published 9 May 2023
Accessible online, or to download, you can now view agency-specific definitions aligned to over 80 Qantas Distribution Platform capabilities.
Qantas Agency Connect Service Requests
Published 5 May 2023
Qantas Agency Connect Service Requests enables you 24/7 access to a suite of support tools to assist in managing your customers booking requirements.
Benefits of Qantas Agency Connect
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Learning Hub
The Qantas Learning Hub can be used to access a range of learning bites. Our agent training platform covers product, services and fares to help you become a Qantas expert.
Qantas Group Travel
Sports events, mining operations, conferences and more. If you're booking a group of 10 or more, or have 20 or more passengers travelling to the same destination for a common purpose, Qantas Group Travel has you covered.
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We pay respect to Elders past, present and emerging.