Agency News
Commercial Policies issued for Qantas Customers
The most recently issued policies are listed below. For a quick reference guide to all current policies and to view current and past policies in full please refer to our Commercial Policies page.
| Commercial Policy | Valid For | Summary of Options | Authority |
| Commercial Policy for Qantas Customers Affected by Honolulu Cancellations | Qantas cancellation of SYD/HNL and HNL/SYD flights for travel between the 31 January 2022 and 26 March 2022. | Rebook or Credit or Refund | 798568 |
| Commercial Policy for Qantas Customers Affected by QF68 DEL/SYD on the 14th, 16th and 17th January 2022 | Qantas cancellation of QF68 DEL/SYD on the 14th, 16th and 17th January 2022. | Rebook or Credit or Refund | 798567 |
| Commercial Policy – Fly Well | For travel between 12 June 2020 and 31 January 2022 | Rebook or Credit | 628183 |
|---|---|---|---|
| Passengers not eligible to travel to or from Australia with Qantas due to vaccine requirements | Tickets issued on or prior to 20 October 2021 for travel between 1 November 2021 to 1 February 2022 | Rebook or Credit or Refund | 750550 |
| Australia Domestic Border Closures - domestic itineraries | Tickets issued on/before 31 October 2021 for travel between 29 July 2020 and 31 October 2021 | Rebook or Credit | 638321 |
| Northern winter 2021 Qantas International flight cancellations | Tickets issued on/before 26 August 2021 for travel between 31 October 2021 and 26 March 2022 | Rebook or Credit or Refund | 737727 |
| Customers Impacted by Coronavirus with Extended Ticket Validity to 31 December 2023 | Tickets issued on/before 30 September 2021 | Rebook | 628179 |
Get up to 10% off* flights to Singapore for Qantas Frequent Flyers
Published 23 November 2021
With Qantas now flying to Singapore from both Melbourne and Sydney, there has never been a better time to take advantage of this offer and help your customers rediscover the sights of Singapore.
Flying kangaroo reconnecting Victoria with the world
Published 22 November 2021
Qantas international flights from Melbourne take off again today for the first time in 20 months after the pandemic grounded international travel.
Qantas Status Fast Track
Published 17 November 2021
Until 30 November 2021, Qantas Frequent Flyer is offering top tier members of qualifying airline loyalty programs the opportunity to fast track their flying status when they switch to Qantas.
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