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Agency News

Commercial Policies issued for Qantas Customers

The most recently issued policies are listed below. For a quick reference guide to all current policies and to view current and past policies in full please refer to our Commercial Policies page.

View Commercial Policy Ticket Credit Redemption Sydney Harbour


This policy is for customers with ticket credits issued on/before 30 September 2021 and must be reissued between 15 December 2022 and 31 January 2023. 

Are you holding customer tickets in credit? View the benefits of redeeming them now.


View Commercial Policy Ticket Credit Redemption

Commercial Policy for customers impacted by Auckland flooding

Published 28 January 2023

The following commercial policy is available to customers impacted by the Auckland flooding.

Get 10% off* selected international routes via the Qantas Distribution Platform

Published 18 January 2023

Whether it's reconnecting with loved ones or exploring vibrant culture for the first time, help your customers discover the wonders and beauty of Australia and New Zealand for less.

Are you holding customer tickets in credit?

Published 15 December 2022

Until 31 January 2023, Qantas Frequent Flyers can book any eligible flight using their Qantas ticket credit (travel credit) and fly away with double the Qantas Points

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Learning Hub

The Qantas Learning Hub can be used to access a range of learning bites. Our agent training platform covers product, services and fares to help you become a Qantas expert.

Qantas Group Travel

Sports events, mining operations, conferences and more. If you're booking a group of 10 or more, or have 20 or more passengers travelling to the same destination for a common purpose, Qantas Group Travel has you covered.


We acknowledge the Aboriginal and Torres Strait Islander, Traditional Custodians of the land on which we work, live and fly. ​

We pay respect to Elders past, present and emerging.