Travel Credits Hub
Our Credits have been extended three times since 2020 to make it easier for your customers to use their remaining credits for their next Australian domestic or international trip, this year or next. Please refer to our Travel Credits Hub.
Commercial Policies issued for Qantas Customers
The most recently issued policies are listed below. For a quick reference guide to all current policies and to view current and past policies in full please refer to our Commercial Policies page.
Agency News
Update to schedule change process
Published 15 July 2025
To support smoother servicing for you and your customers, we're updating the NDC schedule change process with improved automation and servicing consistency.
Commercial policy for customers using Edifact credits
Published 30 June 2025
The following commercial policy is available to customers holding a valid 081 ticket issued on/before 30 June 2025 for for reissue on/after 1 July 2025.
Commercial policy for customers with unticketed Edifact bookings made on/before 30 June 2025
Published 27 June 2025
The following commercial policy is available to customers booked on/before 30 June 2025. Bookings must be ticketed within ticketing time limit and no later than 15 July 2025.
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Log your service requests online to save timeQantas Group Travel
Sports events, mining operations, conferences and more. If you're booking a group of 10 or more, or have 20 or more passengers travelling to the same destination for a common purpose, Qantas Group Travel has you covered.
Qantas would like to acknowledge the Traditional Custodians of the local lands and waterways on which we live, work and fly..
We pay our respects to Elders past and present.