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Travel Credits Hub

Our Credits have been extended three times since 2020 to make it easier for your customers to use their remaining credits for their next Australian domestic or international trip, this year or next. Please refer to our Travel Credits Hub.

Commercial Policies issued for Qantas Customers

The most recently issued policies are listed below. For a quick reference guide to all current policies and to view current and past policies in full please refer to our Commercial Policies page.

Agency News

Commercial Policy for customers travelling to/from Israel

Published 27 November 2023

The following commercial policy is available to customers travelling to/from Israel between 9 October 2023 and 14 January 2024.

Qantas to launch new direct service to Port Moresby and add more seats to Honolulu

Published 26 October 2023

Qantas has announced an update to its international network from March 2024 with a new route and introduction of the Qantas Boeing 787 Dreamliner to Hawaii for the first time

Qantas Group removes expiry date on COVID credits

Published 31 August 2023

The Qantas Group will remove the expiry date on COVID travel credits that were due to run out at the end of this year.

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Learning Hub

The Qantas Learning Hub can be used to access a range of learning bites. Our agent training platform covers product, services and fares to help you become a Qantas expert.

Qantas Group Travel

Sports events, mining operations, conferences and more. If you're booking a group of 10 or more, or have 20 or more passengers travelling to the same destination for a common purpose, Qantas Group Travel has you covered.


We acknowledge the Aboriginal and Torres Strait Islander, Traditional Custodians of the land on which we work, live and fly. ​

We pay respect to Elders past, present and emerging.