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Fly Flexible

We've introduced further flexibility on eligible Qantas flights so your customers can book their next trip with confidence.

Find out more

Agency News

Commercial Policies issued for Qantas Customers

The most recently issued policies are listed below. For a quick reference guide to all current policies and to view current and past policies in full please refer to our Commercial Policies page.

Commercial Policy Valid For Summary of Options Authority
Tasman Quarantine Free Travel Suspension to 24 September 2021 Tickets issued on/before 23 July 2021 for travel between 24 July 2021 and 24 September 2021 Rebook or Credit or Refund 737733
Fly Flexible Australian Domestic, Trans-Tasman and International Refer to policy Rebook or Credit 638328
Trans Tasman Quarantine Free Travel Pause Refer to policy Rebook or Credit 737731
Commercial Policy – Fly Well For travel between 12 June 2020 and 31 October 2021 Rebook or Credit 628183
Australia Domestic Border Closures - domestic itineraries Tickets issued on/before 30 July 2021 for travel between 29 July 2020 and 30 July 2021 Rebook or Credit 638321

Tasman Quarantine Free Travel Suspension to 24 September 2021

Published 23 July 2021

Quarantine Free Travel from all Australian states and territories will be suspended until 24 September 2021. The following options are available for Qantas passengers impacted by Tasman flight cancelled by Qantas. 

Fly flexible

Published 22 July 2021

Whether your customers are travelling for work or planning a long overdue holiday, we know plans sometimes need to change. That's why we've introduced further flexibility so your customers can book their next trip with confidence.

Wing it to the Whitsundays - Qantas announces another new Queensland route

Published 8 July 2021

Queenslanders will have more travel options to the world-famous Whitsunday Coast with QantasLink launching direct flights from Brisbane to Proserpine Airport for the first time in seven years.

Benefits of Qantas Agency Connect

Learning Hub

Register or sign in to the Qantas Learning Hub to access a range of learning bites. Our agent training platform covers product, services and fares to help you become a Qantas expert.

Qantas Group Travel

Sports events, mining operations, conferences and more. If you're booking a group of 10 or more, or have 20 or more passengers travelling to the same destination for a common purpose, Qantas Group Travel has you covered.


We acknowledge the Aboriginal and Torres Strait Islander, Traditional Custodians of the land on which we work, live and fly. ​

We pay respect to Elders past, present and emerging.