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Fly Flexible

We've introduced further flexibility on eligible Qantas flights so your customers can book their next trip with confidence.

Find out more

Agency News

Commercial Policies issued for Qantas Customers

The most recently issued policies are listed below. For a quick reference guide to all current policies and to view current and past policies in full please refer to our Commercial Policies page.

Commercial Policy Valid For Summary of Options Authority
Australia Domestic Border Closures - domestic itineraries Tickets issued on/before 18 June 2021 for travel between 29 July 2020 and 24 June 2021  Rebook or Credit 638321
Suspension of the Trans-Tasman Quarantine Free Travel Tickets issued on/before 17 June for travel between 25 May 2021 - 23 June 2021 Rebook or Credit 737728
Relocation of State of Origin from Melbourne on 9 June 2021 Tickets issued on/before 31 May 2021 for travel between 5 June 2020 and 13 June 2021 Credit 737729
Northern winter 2021 Qantas International flight cancellations Tickets issued on/before 24 May for travel between 31 October 2021 and 19 December 2021

Rebook or Credit or Refund

737727
Northern Summer 2021 Tasman schedule changes Tickets issued on/before 20 May 2021 for travel between 23 May 2021 and 15 August 2021 Rebook or Credit or Refund 638344

Commercial policy for Qantas customers affected by Northern winter 2021 Qantas International flight cancellations

Published 24 May 2021

This policy is available to Qantas customers holding a valid 081 ticket issued on/before 24 May for travel between 31 October 2021 and 19 December 2021.

Qantas Group update on International services

Published 13 May 2021

The Federal Government has revised its anticipated timeline for the completion of Australia's vaccine rollout to end-2021 and its timeline for significantly reopening our international borders to mid-2022.

Fly flexible

Published 13 May 2021

Whether your customers are travelling for work or planning a long overdue holiday, we know plans sometimes need to change. That's why we've introduced further flexibility so your customers can book their next trip with confidence.

Benefits of Qantas Agency Connect

Learning Hub

Register or sign in to the Qantas Learning Hub to access a range of learning bites. Our agent training platform covers product, services and fares to help you become a Qantas expert.
 

Qantas Group Travel

Sports events, mining operations, conferences and more. If you're booking a group of 10 or more, or have 20 or more passengers travelling to the same destination for a common purpose, Qantas Group Travel has you covered.