Qantas a380

Qantas and Jetstar gear up for accelerated border opening

Qantas and Jetstar will bring forward the restart of more international flights to popular destinations from Sydney. 

 

Find out more

Agency News

Commercial Policies issued for Qantas Customers

The most recently issued policies are listed below. For a quick reference guide to all current policies and to view current and past policies in full please refer to our Commercial Policies page.

Commercial Policy Valid For Summary of Options Authority
Passengers not eligible to travel to or from Australia with Qantas due to vaccine requirements Tickets issued on or prior to 20 October 2021 for travel between 1 November 2021 to 1 February 2022 Rebook or Credit or Refund 750550
Australia Domestic Border Closures - domestic itineraries Tickets issued on/before 31 October 2021 for travel between 29 July 2020 and 31 October 2021 Rebook or Credit 638321
Northern winter 2021 Qantas International flight cancellations Tickets issued on/before 26 August 2021 for travel between 31 October 2021 and 26 March 2022 Rebook or Credit or Refund 737727
Customers Impacted by Coronavirus with Extended Ticket Validity to 31 December 2023  Tickets issued on/before 30 September 2021 Rebook 628179
Ticket credits for multiple bookings for Qantas customers impacted by Coronavirus Tickets issued on/before 30 September 2021 (for Australia and New Zealand agents only) Credit 628180

Qantas requirements for international travel

Published 26 October 2021

Qantas is gradually restarting international services. A range of international routes will recommence ahead of schedule, with select international services resuming from 1 November 2021 for Australian citizens, permanent residents and their immediate families, including parents, in line with Australian Government requirements.

Qantas brings forward international flights to 1 November

Published 15 October 2021

Qantas will bring forward the restart of its international flights by two weeks to 1 November 2021 after the Federal and New South Wales governments have confirmed borders will now reopen on that date. 

Qantas adds new routes from Darwin to Far North Queensland

Published 14 October 2021

In a major boost to connectivity across Northern Australia, Qantas will add two new routes from the top end to Far North Queensland next year - Darwin to Townsville and Darwin to Cairns.

Benefits of Qantas Agency Connect

Learning Hub

Register or sign in to the Qantas Learning Hub to access a range of learning bites. Our agent training platform covers product, services and fares to help you become a Qantas expert.
 

Qantas Group Travel

Sports events, mining operations, conferences and more. If you're booking a group of 10 or more, or have 20 or more passengers travelling to the same destination for a common purpose, Qantas Group Travel has you covered.

 

We acknowledge the Aboriginal and Torres Strait Islander, Traditional Custodians of the land on which we work, live and fly. ​

We pay respect to Elders past, present and emerging.