Contact Us

Get in touch with our team so we can assist you in resolving your customer's query.

Last updated: 30 March 2020
Qantas Department Contact Operating Hours
Qantas Agency Connect qantasagencyconnectna@qantas.com.au Monday to Friday
9am - 5pm PDT
Qantas Group Travel northamerica@qantasgrouptravel.com Monday to Friday
9am - 5pm PDT
Qantas Contact Centres  1 800 227 4500

24 hours – 7 days a week 

For our overseas offices refer to Qantas Contacts

Customer Specific Needs Team

1 800 233 4414

For medical clearance requirements submit Travel Clearance Form online

Email

24 hours – 7 days a week
Freight qffreightusa@qantas.com.au Monday to Friday
6am - 5pm PDT
Saturday
6am - 3:30pm PDT
Customer Care Submit a Customer Care Form on behalf of your customer
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