Contact Us
Get in touch with our team so we can assist you in resolving your customer's query.
| Last updated: 30 March 2020 | ||
| Qantas Department | Contact | Operating Hours |
| Qantas Agency Connect | qantasagencyconnectna@qantas.com.au | Monday to Friday 9am - 5pm PDT |
| Qantas Group Travel | northamerica@qantasgrouptravel.com | Monday to Friday 9am - 5pm PDT |
| Qantas Contact Centres | 1 800 227 4500 |
24 hours – 7 days a week For our overseas offices refer to Qantas Contacts |
| Customer Specific Needs Team | 1 800 233 4414 For medical clearance requirements submit Travel Clearance Form online |
24 hours – 7 days a week |
| Freight | qffreightusa@qantas.com.au | Monday to Friday 6am - 5pm PDT Saturday 6am - 3:30pm PDT |
| Customer Care | Submit a Customer Care Form on behalf of your customer |
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