Agent Support

Technical support and guidance for making bookings.

Policy Summary
ADM Information Agency Debit Memos (ADMs) are issued by Qantas to recover amounts that should have been remitted to us relating to the booking, ticketing and servicing of Qantas tickets.
Carbon offset You can now choose to offset carbon emissions on bookings made via your Technology Partner connected to the Qantas Distribution Platform enabling your customers to Fly Carbon Neutral.
GDS Formats How to sell Qantas flights and services in your GDS.
Guidelines for GDS Use
The following information will assist you in making QF bookings for your customer via your GDS.
E-Ticketing Authority Introducing our revised ticketing authority application process
Technology Partner Support Helpdesk Travel Agents may require support with their Qantas bookings from time to time and to assist you with this, your first point of contact should always be your Technology Partner.