How to check if an upcoming flight has Wi-Fi
- Download, update or open the Qantas App.
- Add the upcoming flight* under the 'My Trips' section of the app.
- Select 'Onboard experience'.
Inflight Wi-Fi
Enjoy fast, free Wi-Fi on select flights around the world.
Whether it’s browsing emails, booking a restaurant, or simply staying in touch with family and friends – customers can enjoy fast and free access to the Internet when flying on our Wi-Fi connected aircraft on selected flights around the world.
Highlights of our fast and free Wi-Fi offering include:
- streaming movies, music and more,
- access to social media,
- free access to news publications including The Australian Financial Review, The Australian and The Monthly, and
- real-time flight updates.
How to connect once onboard
Once onboard a Wi-Fi enabled aircraft, customers can connect their own devices to our inflight Wi-Fi in three simple steps:
- Enable Flight Mode and select the 'Qantas free Wi-Fi' network in the device settings once onboard.
- Follow the prompts on the 'Welcome onboard' screen to connect.
- Once connected, they’re ready to access the internet and start exploring.
Our Wi-Fi connected aircraft are available on select domestic and international routes. These include Boeing 737-800, Airbus A220-300 and select A330-300 and A330-200s. Specially fitted with an antenna and several Wi-Fi hotspots, these aircraft can offer customers fast, free internet access once the aircraft has reached a certain altitude.
Explore our Wi-Fi availability by region
Australian Domestic
Stay connected throughout the whole flight when travelling on a Wi-Fi connected aircraft across Australia.
The Tasman
Stay connected throughout the flight when travelling on a Wi-Fi connected aircraft between Australia and New Zealand.
Asia and the South Pacific
Stay connected when travelling between Australia and Asia, and Australia and the South Pacific on a Wi-Fi connected aircraft only when over Australian airspace. A varied connection may be available once outside of Australia, but it is not guaranteed.
As we welcome our new Wi-Fi connected A321XLR, A350 and B787 aircraft, we’re working to bring customers fast and free Wi-Fi for their full international journey. To make this happen, we’ve partnered with Viasat to ensure clear connections to new satellites that can keep customers connected everywhere in the air.
On the horizon
Leveraging Viasat satellite technology and retrofitting our existing A330-200s and A330-300's with Wi-Fi capability will allow us to offer:
- Fast and free Wi-Fi on flights to Asia.
Important information
* Domestic and International Wi-Fi availability is subject to route, aircraft capability and satellite connection. All flights are subject to last minute aircraft changes which may affect Wi-Fi availability in different regions. Wi-Fi connected aircraft include the 737-800, A220-300 and a selection of A330-300 and A330-200. Non Wi-Fi connected aircraft include 787, A380, E190, Dash-8, F100, 717, A319, A320 and a selection of A330-300 and A330-200.