Contact Us

Get in touch with our team so we can assist you in resolving your customer's query.

Qantas Department Contact Operating Hours
Qantas Agency Connect Email

Monday - Friday

0900 - 1700

Qantas Group Travel Email

Monday - Friday

0900 - 1700

Qantas Contact Centres Phone: 03 6833 0700

Monday - Friday

1000 - 1500

Qantas Frequent Flyer Phone: 03 6833 0700

Monday - Friday

1000 - 1500

Special Handling Phone: 03 6833 0700

Monday - Friday

1000 - 1500

Flight status View flight status online  
Qantas Refunds Email

Monday - Friday

0900 - 1700

Customer Care Contact us Customer Care