Flight bookings

Members of Qantas Business Rewards may be eligible for discounts of between 5% and 8% on Qantas flights. Please see latest offers on qantas.com/businessOpens external site.

Member savings are discounts available exclusively to Qantas Business Rewards members on the base fare of selected fares only and do not apply to taxes, fees and carrier charges. Availability is limited. Other conditions may apply. Member savings are subject to the Qantas Business Rewards Airline Terms and ConditionsOpens external site, and may be withdrawn at any time.

Member savings can be accessed by using the booking facility on your Qantas Business Rewards dashboard (once logged in), or through your participating travel agent.

Stored travellers  who have self-booking activated can also access member savings through the Qantas app and qantas.com (once logged in).

Travellers can be added to your Qantas Business Rewards account by eligible account users in the "Manage PeopleOpens external site" section of the website.

Your agent may not know that your business is a member of Qantas Business Rewards or what your level in the program is. It is therefore important to ask your agent to enter your business' ABN and the traveller's Qantas Frequent Flyer number in the booking.

Your travel agent can refer to  the Qantas Industry Centre for information on how to enter the ABN, to check if your business is a member and to find out how to access Qantas discounts applicable to your level.

The number of Qantas Points earned on Eligible Flights by your business each Membership Year determines your business' level in Qantas Business Rewards. The level governs the applicable points earn and Member Savings discount rate. Please refer to the more detailed information on Membership Levels here.

Your business' current level is listed on the member dashboard in Qantas Business Rewards. Please log inOpens external site to check this information.

Yes, all Qantas flights for your business can be conveniently booked and managed through Qantas Business Rewards. Once logged in, members will have discounts and Qantas Points for eligible flights automatically apply. Alternatively you may wish to book through your preferred travel agent.

If your booking was made through a travel agent, ask your agent to change the ABN to the correct one before you travel. If your booking was made on qantas.com or through a Qantas Contact Centre, please call the Qantas Contact Centre on 13 74 78 (and select flight booking option) between 7AM to 7PM Monday to Friday and Qantas will amend the ABN for you.

For the first flight, you will need to call the Qantas Business Rewards Service Centre on 13 74 78 between 7AM to 7PM (AEST) Monday to Friday for assistance in claiming points, between 7 and 90 days after the flight.

To ensure your business earns Qantas Business Rewards Points on future flights, confirm the correct ABN has been entered by: asking your travel agent to change the ABN to the correct one if your booking was made through a travel agency; if your booking was made on qantas.com or through a Qantas Contact Centre, please call Qantas Contact Centre on 13 74 78 (and select flight booking option). They can amend the ABN for you.

An eligible flight to earn Qantas Points is a regular scheduled flight operated by Qantas, Emirates or American Airlines with a Qantas ‘QF' flight number shown on the ticket that was purchased in Australia and ticketed on a Qantas (081) ticket and excludes:

• Classic Flight Reward flights where an airline's flight number other than Qantas ‘QF' is entered on the ticket
• Codeshare flights operated by an airline other than Qantas, Emirates or American Airlines, even when the ‘QF' flight number is shown on the ticket
• Flights operated by a Jetstar airline
• Discounted private fares or rebated fares under a corporate airfares agreement or travel agent agreement
• Flights where the booking indicates a child or infant passenger.

Other eligibility conditions apply.  See detailed terms and conditions. 

The following businesses are not eligible to earn Qantas Points on flights or access Member Savings:

• On/after 1 February 2017, businesses that are not registered for GST or are not incorporated entities
• Travel agents
• Travel wholesalers
• Travel consolidators
• Other sellers or re-sellers of air travel
• Businesses that receive a corporate discount.

Subject to meeting partner eligibility requirements and terms and conditions, these businesses could still earn Qantas Points with other partners in Qantas Business Rewards. Refer to the airline terms and conditions for more details.

To earn Qantas Points for flights in Qantas Business Rewards and to access member savings, you must be travelling for a registered Qantas Business Rewards member for business purposes.

The following types of travel are not eligible to earn Qantas Points or access member savings:

• Flights booked before your business became a Qantas Business Rewards Member
• Discounted airfares for example, children or infant fares, corporate discounts
• Classic Flight Rewards
• Charter flights.

Refer to the airline terms and conditionsOpens external site for more details.

When travellers book through the Qantas App they will not have access to company credit cards saved in your Qantas Business Rewards account.

As you go through the booking process, qantas.com guides you where to input the ABN. However, if you've been added as a stored traveller with self-booking enabled in Qantas Business Rewards, simply log in to your Frequent Flyer account on qantas.com and choose 'business' in the booking flow. The ABN will be automatically added.

You'll also have access to exclusive member savings on flights ensuring maximum cost savings for the business.

Members who use a travel agent should continue to do so.

Qantas Business Direct was shut down in June 2018, however all of the features and tools you're used to are now available via Qantas Business Rewards.

Any bookings that were made via Qantas Business Direct will automatically show in Manage company bookingsOpens external site when you log in to Qantas Business Rewards.

For your privacy, any stored credit cards were not migrated to your Qantas Business Rewards account. However, you can easily restore these details the next time you make a booking. Just make sure to click the 'Store my details for next time' link on the payment page when making your next booking.

An account manager is the individual who sets up the account and represents the business for Qantas Business Rewards. The account manager has full permission for all functions related to the account and is able to add and manage other users, transfer Qantas Points to an individual's Qantas Frequent Flyer membership account, make and amend flight bookings on behalf of the business and access the business' Points Activity Statement.

Other users can be added by the account manager or their delegate and can manage various account functions according to the permissions they are given. These are clearly displayed on the manage usersOpens external site page within the account. Functions include:

• Search and book flights
• Manage traveller profiles within your business
• Store Frequent Flyer details and up to three credit card details to fast-track future bookings
• See Qantas Points for your business
• View the business points activity statement
• Link your account with partners to start earning points
• Transfer Qantas Points from your business account into any Qantas Frequent Flyer account
• Access and update bookings made within the business account
• Add, edit or remove saved company credit cards.

To enable self-booking for travellers, they must be a Qantas Frequent Flyer member, be added as a traveller and have this feature enabled in the Manage peopleOpens external site page.

Once enabled, they can log in to the Qantas app, qantas.com or Qantas Business Rewards and be given an option to book flights for a personal or business trip.

You can enable and disable self-booking for travellers on an individual basis from the Manage peopleOpens external site page.

You can check via Manage your bookingOpens external site on the booking facility once logged in to the Qantas Business Rewards dashboard.