Qantas plane tail

How-to:
book flights using
Qantas Points

Redeem Qantas Points for flights directly from your Qantas Business Rewards Account

Save on travel costs and turn your business’ Qantas Points balance into your next business flight. Simply log in to your Qantas Business Rewards Account to redeem available Qantas Classic Flight Rewards or use a combination of points and cash to book Points Plus Pay - Flights~  across Qantas, Jetstar and selected partner airlines.

You can also combine Classic Flight Reward fares with standard fares and your member flight saving will apply on eligible routes- just look out for the blue star. In addition, you can use your Qantas Points for Classic Upgrade Rewards^^, to select a seat and add extra baggage. 

Available for users with ‘use points’ permissions.

Which flights can my business book directly using Qantas Points?

If you have the correct permissions assigned to use your business’ Qantas Points, you can search for and book Classic Flight Rewards or Points Plus Pay - Flights directly from your Qantas Business Rewards Account.

Classic Flight Rewards

Points Plus Pay - Flights

Classic Flight Rewards are available on eligible Qantas flights. Classic Flight Rewards provide Qantas Business Rewards members with a great way to fly for a fixed points amount excluding taxes, fees and carrier charges.

Use Qantas Points to book any available seat on any Qantas flight with a QF flight number when travelling on a Qantas fare and booking from your Qantas Business Rewards Account.

  • Traveller earns Status Credits
  • Traveller earns Qantas Points
  • Business earns Qantas Points
  • Access member discounts for your business
  • Fixed points amount (excluding taxes, fees and carrier charges)
  • Use Qantas Points to pre-purchase additional baggage and seating selection directly from your Qantas Business Rewards Account for you and your employees, making it quicker and easier to book your flight for business.
  • Traveller earns Status Credits
  • Traveller earns Qantas Points
  • Business earns Qantas Points
  • Access member discounts for your business
  • Able to choose the number of points to redeem (including taxes, fees and carrier charges)
  • Use Qantas Points to pre-purchase additional baggage and seating selection directly from your Qantas Business Rewards Account for you and your employees, making it quicker and easier to book your flight for business.

Classic Flight Rewards start from as little as 8,000 points on Qantas flights excluding taxes, fees and carrier charges.

You can use the combination of points and cash that suits you best, from a minimum of 5,000 Qantas Points per Qantas booking and 3,500 Qantas Points per Jetstar booking. After selecting your preferred fares, you can use the Points Plus Pay slider on the ‘Checkout’ page to change the mix of cash and points. Points are variable and will be quoted at the time of booking and includes taxes, fees and carrier charges.

Step-by-Step guide - Booking flights using points from your Business Rewards Account

Step 1: Log in to your Qantas Business Rewards Account and start your flight search

It's important to note that to redeem points directly from your Business Account, you’ll need to be logged in on the Qantas Business Rewards website.

Screenshot of Trip Search

Step 2: Select ‘Flights’ to search for flights

Look for the ribbon icon in the calendar showing available Classic Flight Rewards, or at the check-out page you can use the Points Plus Pay slider.

  • Enter your 'From' and 'To' locations and dates
  • Select from your stored traveller list, or if you don’t have their details stored select ‘Additional Passengers’
  • Click ‘Search Flights’
Screenshot of Flight Search Results

Step 3: Select your flight

Once you’ve landed on the flight options page, you’ll notice a few changes.

Screenshot of Fares

You can see different fare types once you click on a flight, including Classic Flight Rewards.  Review your choice and click ‘Select'.

Screenshot of Points Plus Pay slider

Step 4: Use the ‘Points Plus Pay’ slider to change the combination of points you'd like to use.

You can choose to pay for the whole flight (including taxes, which also applies to Classic Flight Reward bookings) with points or choose a combination of points and cash that best suits you.

Step 5: Complete your booking as usual

If you’ve added stored travellers to your booking, these will be automatically appended to the booking ready for you to review. If you have permission to also view and manage stored company cards, you’ll be able to also use these cards to pay for any cash portion of the booking.

Changing flight bookings made using points

Once you’ve made your booking, users with permissions will be able to see it within the business’ Manage trips page in your Business Account. With all bookings (made using points or cash), you can click the ‘Manage’ button to do things like add seats, manage extra baggage, book a hotel, car and more.

Who can change a Classic Flight Reward Booking?

Only users who have permissions to ‘Use Points for your business’ and ‘Manage trips’ enabled will be able to change flights that were booked as a Classic Flight Reward. 

Users who have permissions to use points and manage trips can also change flights made by other travel arrangers in your business. However, users who don’t have permissions will see a message when trying to manage the booking and the ‘Change’ icon will be greyed out.

Who can change a Points Plus Pay booking?

Account users with the permission to 'Manage trips' will be able to change Points Plus Pay - Flights bookings online, but any change fees or fare difference will need to be paid in cash only.

TIP: Other users in your business who have the permissions to ‘Use Points’ and ‘Manage Trips’ can also change and modify Classic Flight Reward bookings on your behalf. To do this select the flight on the ‘Manage Trips’ page in your Business Account and click ‘Manage’ on your flight.

How to change a Classic Flight Reward booking:

Step 1: Find your upcoming booking in the 'Manage trips' list, and click ‘Manage’

Step 2: Scroll down to the Flight Details area. If you have permission, you should see the ‘Change’ button.

Step 3: Select the flights you wish to change using the check-box. You can change both segments, or just one. A calendar will appear asking you to select your new date. Click ‘continue’

Step 4: Choose your new flight. Once selected, reconfirm your options and click ‘Continue’.

Note - you can upgrade your flight to a different class, or if your class of travel is not available you can also downgrade to a lower cabin class. Points will be refunded back to you (minus any change fees)

Step 5: Checkout, reconfirm your flight details and check for any differences in points or taxes. To proceed, acknowledge the T&C’s and confirm your trip.

Step 6: Once its been completed, you’ll be redirected to the Manage Your Booking page and a see a confirmation banner

 

Have more questions?

Contact us on webchat, or call our friendly team at the Qantas Business Rewards Service Centre on 13 74 78 Monday to Friday (7am-7pm AEST).

 

Important information

A business must be a Qantas Business Rewards member to earn and use Qantas Points for the business. A one-off joining fee of $89.50 may apply, is inclusive of any applicable GST and may be varied by Qantas from time to time, without notice, in its absolute discretion. Membership and Qantas Points for business are offered under the Qantas Business Rewards program Terms and Conditions and earning thresholds apply.

^ A business can redeem Qantas Points directly from their Qantas Business Rewards account on Classic Flight Rewards or Points Plus Pay flights, paid seat selection and additional baggage allowance (when purchased at time of flight booking), and/or transfer Qantas Points out of the Qantas Business Rewards accounts into any individual’s Qantas Frequent Flyer account. A business must be a Qantas Business Rewards Member and registered for GST or be an Australian Public or Private entity or other incorporated company, and not be a travel agent or on a Corporate Deal with Qantas to redeem Qantas Points on Classic Rewards and Points Plus Pay-flights. In order to transfer or directly redeem Qantas Points from a Qantas Business Rewards account, the business account must have a balance of at least 3,000 Qantas Points. You must be a Qantas Frequent Flyer member to earn, transfer and redeem Qantas Points as an individual. A joining fee may apply. Membership and Qantas Points are subject to the Qantas Frequent Flyer program Terms and Conditions. We recommend you consult your accountant or tax adviser to ensure you understand possible tax implications, for example fringe benefits tax (if applicable). A business must be a Qantas Business Rewards Member and registered for GST or be an Australian Public or Private entity or other incorporated company, and not be a travel agent or on a Corporate Deal with Qantas to redeem Qantas Points on Classic Rewards and Points Plus Pay-flights.   Seat selection: You can select your seat on all Qantas operated flights (excluding select regional services).  Fees may apply.  Seat selection cannot be guaranteed as seats may need to be changed for operational, safety or security reasons, even after boarding the aircraft. For more information, visit qantas.com/seatselectionOpens in a new tab or window.  Additional Baggage: Baggage limits vary by aircraft type, route, and date of travel. Piece, size and weight restrictions apply. For more information, visit qantas.com/baggageOpens in a new tab or window

+ Savings are available exclusively to Qantas Business Rewards Members on the base fare of selected fares only and do not apply to taxes, fees and carrier charges. Availability is limited. Member Deals are subject to the Qantas Business Rewards Terms and Conditions

~ Classic Flight Rewards are available on Qantas, Jetstar and select partner airlines. Seats are subject to capacity controls, availability is limited, and some flights may not have any Classic Flight Rewards available. Taxes, fees and carrier charges are payable to Qantas (excluding any amounts payable to third parties at the airport) in addition to the points required. Status Credits and Qantas Points will not be earned on Classic Flight Rewards. For a list of all Classic Flight Reward service fees, see the Fee Schedule in the program Terms and Conditions.

** Points Plus Pay allows you to choose the number of points you redeem above a specified minimum level and pay for the remainder with an accepted payment card (including VISA, MasterCard or American Express). Points Plus Pay Flights are available on any flight with a Qantas (QF) or Jetstar (JQ) flight number or selected partner airlines when travelling on a Qantas fare and booking on qantas.com for yourself or any eligible family member. As long as there is a seat available for sale, you can book a Points Plus Pay - Flight. The points required for a Points Plus Pay - Flight includes taxes, fees and carrier charges (except any local airport fees or charges collected at the time of check-in) are subject to change and are quoted at the time of booking. Qantas Points and Status Credits may not be earned on some fare types or on oneworld® alliance or airline partner flights. See the Airline Earning Tables for eligible flights and earning classes. See more information and full terms and conditions.

> In order to transfer Qantas Points from a Qantas Business Rewards account to an individual’s Qantas Frequent Flyer account, the business account must have a balance of at least 3,000 Qantas Points. You must be a Qantas Frequent Flyer member to earn and redeem Qantas Points. A joining fee may apply. Membership and Qantas Points are subject to the Qantas Frequent Flyer program Terms and Conditions. We recommend you consult your accountant or tax adviser to ensure you understand possible tax implications, for example fringe benefits tax (if applicable).

± Qantas Points earned on air travel are determined in accordance with the Airline Earn Table. A Member's ABN and traveller's Qantas Frequent Flyer membership number must be quoted at the time of booking to earn Qantas Points for both the business and the traveller. An eligible flight means a domestic or international flight which has a Qantas 'QF' flight number on the ticket that is purchased in Australia; has a ticket number commencing with '081'; and is booked and travelled for business on or after the date the business registers for Qantas Business Rewards. Exclusions apply. The number of points awarded varies according to the business’ flying Level. Subject to the Qantas Business Rewards Airline Reward Scheme Terms and Conditions, Qantas Points are earned for each segment travelled on Eligible Flights by a Qantas Business Rewards Flyer. A segment is a portion of the journey between two consecutive points listed on an itinerary. The number of Qantas Points earned in Qantas Business Rewards is calculated by applying the percentage Earn Rate to the number of Qantas Points earned by a Bronze Qantas Frequent Flyer member in each respective booking class (including cabin bonus and Minimum Points Guarantee if applicable and excluding any bonus Qantas Points which may be offered from time to time) as specified in the Qantas Frequent Flyer Categories in the Qantas Frequent Flyer Program, for the applicable travel date. A business must be a Qantas Business Rewards Member and registered for GST or be an Australian Public or Private entity or other incorporated company, and not be a travel agent or on a Corporate Deal with Qantas to earn Qantas Points for the business from flying. 

Δ You must be a Qantas Frequent Flyer member to earn Qantas Points. A joining fee may apply. Membership and Qantas Points are subject to the Qantas Frequent Flyer program Terms and Conditions. Qantas Points and Status Credits (where applicable) are earned on eligible flights with a Qantas or applicable oneworld® Alliance Airline or Airline Partner flight number on your ticket. Qantas Points and Status Credits may not be earned on some fare types and booking classes. See terms and conditions and the Airline Earning Tables for details on the conditions for the applicable airline. 

^^ Classic Upgrade Rewards are available on Classic Flight Rewards in Economy and Premium Economy and eligible paid and confirmed Qantas domestic and international flights, with a Qantas (QF) flight number on your ticket and from time to time on codeshare flights operated by another carrier that have a QF flight number on your ticket. Classic Upgrade Rewards are subject to capacity controls and availability is limited. Classic Upgrade Rewards are not available from all fare types. See tables for details.

We acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we work, live and fly. ​
We pay respect to Elders past, present and emerging.