Frequently asked questions
Browse by category or by our most popular topics.
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About program
How our program works, how it differs from Frequent Flyer, Qantas Club discounts and more.
Manage account
Find out about the features that make booking and managing travel for your business a whole lot easier.
Points
Learn how to earn Qantas Points, claim missing points, transfer points and more.
Flying benefits
Discover available savings and how to access them, what eligible flights are and more.
We acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we work, live and fly.
We pay respect to Elders past, present and emerging.