Contact us


For booking and flight credit enquiries or any other urgent enquiries, call the service centre:

13 74 78

Information and account enquiries

Select Option 1
7am to 7pm AEST, Monday to Friday

Booking and flight credit enquiries

Select option 2
24 hours, 7 days a week

Call +61 2 8222 2563 when outside Australia

For any non-urgent enquiries or for more information about Qantas Business Rewards, you can log in and send us an enquiry. We'll respond within 48 hours.

Alternatively, you can browse our frequently asked questions.

We acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we work, live and fly. ​
We pay respect to Elders past, present and emerging.