From selecting your seat and adding extra baggage, to changing your flight or checking in, you can manage your booking and plan your travel with the Qantas App or online at qantas.com until 30 minutes prior to your departure.
|Choose a window, an aisle or the option of more space to stretch out, all before you begin your journey. You can select your seat on Qantas operated flights^ after making a booking.
|Check your carry-on and checked baggage meets the allowances for domestic travel. If you think your bags will exceed our checked baggage allowance, you can pre-purchase additional baggage allowance online for lower rates than at the airport.*
|Make sure you have up to date contact details for all passengers. You can update these via Manage Booking, or by contacting your agent if you booked via a third-party.
|If you need to change your flight, you can do so online via Manage Booking. If your flights were booked through a travel agency or third-party website (for example Webjet or Booking.com), contact these companies directly to discuss your options.
|With mobile check-in, access to your digital boarding pass or managing your trip, the Qantas App has all your travel needs covered.
|Qantas Travel Insurance offers a range of travel insurance policies to suit different needs.
|Prior to travel, ensure you check the latest government travel requirements.
Day of Departure
|Above the checked baggage allowance? You can still purchase additional baggage and pay less than at the airport.
|Ensure you have the documents needed for domestic travel, which include your tickets and photo identification.
|Track real time departure information for your Qantas, QantasLink or codeshare flight before you head to the airport.
|Check-in online or via the Qantas App from 24 hours and 30 minutes before your scheduled departure. After completing check-in, you'll receive a digital boarding pass which you can use to drop your bags and board your flight.
At the airport
|Excess baggage charges apply at the airport for any baggage exceeding your checked baggage allowance. Excess baggage payments can be made by credit card at our self-serve airport kiosks.
|Self-service bag drop
|If you have a Q Bag Tag, you can use this when flying within Australia. After you have completed your check-in using the Qantas App or online, proceed straight to the self-service bag drop (available at select airports) to check your bags. Alternatively, use your digital boarding pass at our self-serve bag tag kiosks to print bag tags for checked baggage.
At least three months before departure
Make sure your passport is arranged well in advance of your departure date, valid for at least 6 months from departure and valid for the duration of your trip.
It's also a good idea to leave a copy of your passport and travel documents with someone at home. The Australian Government encourages all Australians travelling overseas to register with the Department of Foreign Affairs and Trade before travel, so you can be contacted in an emergency.
Visit the IATA Travel CentreOpens in a new tab or window to check the passport validity requirements of your destination.
Check whether you need a visa for each of the countries you'll travel in. VisaCentral is a third party service provider that can assist with the process of visa applications for residents of AustraliaOpens in a new tab or window, CanadaOpens in a new tab or window, SingaporeOpens in a new tab or window, United KingdomOpens in a new tab or window and United StatesOpens in a new tab or window. Application and processing fees apply.
Visit the IATA Travel CentreOpens in a new tab or window to check the health requirements for all of the destinations in your trip.
If your pet is staying home while you’re away, you may need to look into a boarding facility or pet sitting. We suggest you contact the RSPCAOpens in a new tab or window in Australia, or an accredited organisation or pet sitter in your country, for more information.
|International travel updates
|Smartraveller.gov.au provides up-to-date travel advice for more than 175 destinations. It helps prepare for international travel, and provides an overview of general information to keep you safe.
One month before departure
One week before departure
The Australian Government's travel advisory and consular assistance service, smartraveller advises all Australian travellers to take out travel insurance for overseas travel. Qantas Travel Insurance offers a range of travel insurance policies to suit different needs.
USA, Canada and New Zealand travel requirements
|If you only have electronic copies of any required travel documents, eg e-visas, we recommend you carry a printed copy with you to use throughout your trip, as you may be required to show these at check-in, when boarding and on arrival.
Sort your travel money with Qantas Travel Money® - a safer and more convenient alternative to carrying cash while you travel^^. Choose from 10 pre-loadable foreign currencies~, or simply load Australian dollars to spend in local currency worldwide.
If you are taking medications, make sure you have enough for your trip, and carry all medications in your carry on baggage. Read more tips on travelling with medications.
You should carry your e-ticket receipt at all times for your international flight and photographic identification must be produced at check-in.
Learn about restrictions and requirements relating to goods and currency you can take out of and bring into Australia.
Day of departure
Travelling with more than your free checked baggage allocation? Pre-purchase additional baggage allowance online and save up to 30% on airport excess baggage rates.
Forgotten to sort your travel money? No problem. If you've activated Qantas Travel Money® on your Frequent Flyer membership card^^, you can pre-load up to 10 foreign currencies~ instantly and be on your wayΩ. Or, simply load Australian dollars before you fly to spend in local currency wherever you land.
Track real time departure information for your Qantas, QantasLink or codeshare flight before you head to the airport.
Check-in online between 24 hours and 2 hours before your departure, if eligible.
Disclaimer: ^You can select your preferred seat only on Qantas international flights QF1-199 and Qantas domestic flights QF400-1349 (excluding QantasLink services). On QantasLink services you can request a preference for an aisle or window seat. Fees may apply. View full Terms and Conditions for seat selection. Seat selection cannot be guaranteed as seats may need to be changed for operational, safety or security reasons, even after boarding the aircraft. For more information, visit qantas.com/seatselection.
Disclaimer: * Visit qantas.com/baggage for more information. Updated carry-on baggage allowance is in effect for all Qantas operated, Australian domestic services (excluding Dash 8 services which remains up to 7kg for one piece). Baggage limits vary by aircraft type, route, the date your ticket was issued and date of travel. Checked baggage limits may increase in accordance with travel class booked, Qantas Frequent Flyer tier status and Qantas Club membership. For more information, visit qantas.com/baggage.
Disclaimer: # VisaCentral is a CIBT company. Qantas takes no responsibility for lost or misplaced documents that may occur during application. Application and processing fees apply.
~ The currencies supported are detailed on the currencies page or in the PDS.
Ω Instant Load is available up to a maximum load amount of A$15,000 or equivalent in foreign currency in any 24 hour period, A$30,000 or equivalent in foreign currency in any 7 day period and A$60,000 or equivalent in foreign currency in any 30 day period. A 1% fee applies to all Instant Load transactions.
^^ To be eligible to receive the Qantas Card with the option of Qantas Travel Money you must be an Australian resident Qantas Frequent Flyer member 16 years of age or older. Qantas Travel Money is a prepaid Mastercard® payment facility built into the back of the Qantas Frequent Flyer Membership Card. Heritage Bank Limited (AFSL 240984) (the Issuer) issues Qantas Travel Money under arrangements between it, Qantas and Mastercard Prepaid Management Services Australia Pty Limited (AFSL 386837) (a Mastercard business). Mastercard Prepaid Management Services Australia Pty Limited distributes Qantas Travel Money (together with Qantas which is an authorised representative of Mastercard Prepaid Management Services Australia Pty Limited for the purposes of providing general financial product advice with respect to Qantas Travel Money). Mastercard Prepaid Management Services Australia Pty Limited can be contacted at firstname.lastname@example.org.
Mastercard Prepaid Management Services Australia Pty Limited and Qantas earn foreign exchange revenue from Qantas Travel Money transactions. Mastercard Prepaid Management Services Australia Pty Limited receives a processing fee from domestic Qantas Travel Money "point of sale" transactions. Qantas receives revenue generated by Qantas Travel Money transactions based on interchange fees paid to the Issuer, deposits held by the Issuer, cardholder fee and certain rebates and incentives from Mastercard Asia/Pacific Pty Ltd.
This webpage has been prepared without taking into account your objectives, financial situation or needs and you should consider the appropriateness of the information about the Qantas Travel Money facility having regard to those matters. A Product Disclosure Statement in respect of Qantas Travel Money is available via qantastravelmoney.com, and will also be given to applicants. A person should obtain and consider the PDS before making any decisions about whether to acquire or continue to hold the prepaid facility.
Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated.
Qantas Points are earned on eligible purchases in accordance with the terms and conditions specified at qantastravelmoney.com. Eligible purchases do not include money orders, traveller’s cheques, gambling chips, adult entertainment, purchasing foreign currencies in cash or the making of payment(s) towards any credit cards, loans or other financial debt that is not incurred with respect to goods and services. You do not earn Qantas Points when loading funds to your facility, transferring funds to another currency balance or another member’s facility, when withdrawing funds from ATMs, cashing out your facility balance or for over the counter withdrawals. Purchases that are reversed, refunded or charged-back are also ineligible for points earn, in addition to fees incurred.