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Group Boarding

We’re always looking for new ways to improve your journey, which is why we’re introducing a smoother and faster boarding experience. 

About group boarding

Group Boarding is now in effect for all flights across the Qantas and QantasLink networks. This way of boarding allocates every passenger into different boarding groups dependent on their seat location and Qantas Frequent Flyer status. Each group will be called separately to board through a designated lane, to help reduce congestion at the gate and create a smoother boarding experience for everyone.

Steps for boarding

Once you have arrived at the airport, follow these three simple steps.

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Locate your designated boarding group on your boarding pass.

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Arrive at the gate on time for boarding and watch and listen for your group to be called.

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When your group is called, proceed to your designated lane.

How to locate your boarding group

Your designated group number is displayed under the heading ‘Group’ at the bottom of your boarding pass.

Boarding group circled at the bottom
Boarding group circled at the bottom

When you are travelling internationally with an infant under the age of two, you will be given the opportunity to board early if you would prefer to. We recommend arriving at the gate approximately 10-15 minutes prior to boarding if you would like additional time to settle into your seat.

Otherwise, when boarding begins, please wait for the group on your boarding pass to be called.

If you are travelling with children aged two years and above, please board when your allocated group on your boarding pass is called.