Facial recognition

Imagine moving seamlessly through the airport without having to present travel documents at every stage of your airport experience.

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Sydney Airport and Qantas facial recognition trials

We’ve partnered with Sydney Airport to deliver facial recognition at the International terminal for check-in, bag drop, security and immigration and to access our Business Lounge. You’ll find Facial Recognition Kiosks open daily on the Departures Level (Level 2) at check-in area D. For information about how Sydney Airport will use your data, visit Sydney AirportOpens external site in a new window.

man checking in at a kiosk

Brisbane Airport and Qantas facial recognition trials

We’ve partnered with Brisbane Airport and SITA to deliver facial recognition at the International terminal for check-in, access to our Business Lounge and boarding gate. You’ll find Facial Recognition Kiosks open daily on the Departures Level (Level 4) at check-in row 8. For information about how Brisbane Airport will use your data, visit Brisbane AirportOpens external site in a new window.

Los Angeles Airport trial

Airport departures sign LAX

We’ve partnered with LAWA and U.S. Customs and Border Protection to trial an integrated customs and boarding solution at Los Angeles World Airports. You won’t need your passport or boarding pass at the gate on selected flights. Instead, you’ll be boarded using information U.S Customs and Border Protection captured when you entered America.

Important information

At Sydney International Airport facial recognition is being trialled from 21 June 2018 to 11 December 2018 on selected flights. The trial is not available on all flights or all days and is available for customers who meet the booking and eligibility criteria.

At Brisbane International Airport facial recognition is being trialled from 12 September 2018 to 11 December 2018 on selected flights. The trial is not available on all flights or all days and is available for customers who meet the booking and eligibility criteria.