Travel updates
Check this page for issues which may affect your flight or booking with us.
We'll do all we can to keep you informed of developments and the choices available. See flight status or the News Room for the latest information.
On this page
Flights to Europe and the Middle East
Last updated: 25 June 2025
We’re closely monitoring the situation in the Middle East.
Qantas flights to Europe
We have a number of flight paths that we utilise for our flights to Europe, and we proactively alter these where required based on factors including weather and security.
Qantas services between Australia and Europe scheduled to depart on Wednesday 25 June 2025 are operating as planned:
- QF1 Sydney to London via Singapore,
- QF2 London to Sydney via Singapore,
- QF6 Rome to Sydney via Perth,
- QF9 Perth to London,
- QF10 London to Perth, and
- QF33 Sydney to Paris via Perth.
There are no scheduled flights from Perth to Rome or Paris to Perth on Wednesday 25 June.
We’ll contact you directly if there are any changes to your flights. There’s no need to make any changes to your booking at this time.
Flights operated by Emirates to, from or via Dubai
We're offering additional flexibility if you've booked a flight through Qantas to, from or via Dubai, that is operated by Emirates, for travel up to 27 June 2025.
If you wish to change your booking or no longer wish to travel, we're offering a fee-free refund, Flight Credit or fee-free date change for flights booked before 23 June for travel to 27 June 2025.
If you've booked directly with Qantas, contact us on 13 13 13 within Australia, or contact your local Qantas office if you're outside of Australia, for assistance.
If you’ve booked through a Travel Agent, please contact your agent directly for assistance.
Flights to Iraq, Lebanon and Israel
If you've booked a flight through Qantas that has been cancelled, contact us for your options, including a refund.
Flexibility for our customers
We're offering additional flexibility if you've booked a flight to Iraq, Lebanon or Israel, for travel up to 31 July 2025.
If you wish to change your booking or no longer wish to travel, we're offering a fee-free refund, Flight Credit or fee-free date change for flights booked before 23 June for travel to 31 July 2025.
If you've booked directly with Qantas, contact us on 13 13 13 within Australia, or contact your local Qantas office if you're outside of Australia, for assistance.
If you’ve booked through a Travel Agent, please contact your agent directly for assistance.
Information on closure of Singapore-based airline ‘Jetstar Asia’
Last updated: 11 June 2025
Following an extensive and careful review of the Singapore-based low-cost carrier, Jetstar Asia (3K), the difficult decision has been made to permanently close the intra-Asia airline from 31 July 2025.
Jetstar Asia's (3K) business has been increasingly challenged in recent years by rising supplier costs, high airport fees, and intensified competition in the region.
The closure of Jetstar Asia only impacts the 16 intra-Asia Pacific routes operated by the airline from its base in Singapore. There's no impact to any Jetstar Airways (JQ) flights, including JQ international flights between Australia and Southeast Asia, or any Jetstar Japan (GK) flights. There's also no impact to any Qantas operated flights.
Jetstar Asia (3K) flights will continue to operate until 31 July 2025 on a progressively reduced schedule.
If you have an upcoming Qantas international booking which includes a Jetstar Asia (3K) operated sector from or to Singapore that's impacted, we'll contact you directly regarding your options, including a full refund.
There is no need for you to do anything at this time. If your flight is impacted, we’ll notify you by SMS and email using the contact details provided in your booking or via your Travel Agent. You can also check your flight details through the Qantas App or via Manage booking online. For real-time updates, see Flight Status
If you aren't contacted with any schedule changes, your original flight will operate as planned, and there is no action needed.
Sydney International Airport: Boarding at Gates 24, 25 and 26
Last updated: 19 December 2024
Due to terminal upgrades at Sydney International Airport (T1), access to Gates 24-26 may be restricted until boarding commences. Passengers should check the flight information display screens and only proceed to the gate when your flight number is displayed for boarding.
Useful links

Flight status
Track and register for real time arrival and departure information for Qantas, QantasLink and codeshare flights.

Qantas App
For easy access to your trip download the Qantas App, where you can manage your booking, view inflight entertainment, get directions to the airport and more.

Qantas' top ten travel tips
Discover tips from how to update contact details, useful Apps to download, reminders on important travel documents, tips on travelling with kids and more.