Change flights
Things happen, and when they do you may need to change your travel plans.
Changing your flights
Same day, no mistake
Everyone makes the odd mistake. That's why when you book at qantas.com we give you until midnight on the same day you make your booking to let us know and we'll correct your flight details with no change fees.
If you've made an error while making your booking, we'll waive the service and change fees associated with correcting mistakes. Refer to the table below for more information.
This policy only applies to bookings made at qantas.com. Only change and service fees will be waived. If the new fare is a higher value, the difference is payable by the customer. Changes are subject to availability.
| Mistake to change | Waived |
|---|---|
| The spelling of your name | Yes |
| Time, day or month of your flight | Yes |
| To and/or from destination | Yes |
| Swap gateways (eg if you accidentally book London to Sydney, instead of Sydney to London) |
Yes |
| Fare type or cabin | Yes |
Simply advise us by midnight on the day of making the booking by calling 13 13 13 within Australia or by contacting your local Qantas office.
Cancel for any reason
Qantas Frequent Flyers can cancel for any reason within 24 hours of making an eligible booking directly on qantas.com and we’ll waive the cancellation fee. Visit Cancel for any reason for more information, terms and conditions.
Cancel flights
Things don't always go to plan, and you may need to know how to cancel your booking.
Cancelling your flights
Flight Credits
A Flight Credit may be issued when the value of your booking can be retained for future use.
About Flight Credits