Schedule of Fees
Find out about our booking, card payment and change service fees.
On this page
For flight bookings made in Australia, a card payment fee applies. See card payment fee FAQs for more information.
Current fee schedule
For bookings made in Australia, per ticket, per card.
Card payment charges by fare type as at 24 July, 2019.
Card payment fee will be rounded up to the nearest 10 cents for each ticket.
Payment options that don't incur the card payment fee:
- BPAY for bookings made at least 7 days before departure;
- Qantas UATP; or
- Credit voucher.
For Points Plus Pay - Flights booking, a card payment fee applies unless you pay using POLi or choose to redeem entirely in points.
Note: the Qantas card payment fees for bookings made in Australia changed on 29 September 2017. Prior to this, the rates were as per below:
- Debit and prepaid cards, including Qantas Cash: 0.6%.
- Credit and charge cards: 1.3%.
The fee cap remains unchanged.
In addition to making bookings on qantas.com, bookings can be made through Qantas Contact Centres and selected Qantas airport locations, as well as web chat and selected social media channels in some countries. The following Booking Fees apply for bookings made through Qantas Contact Centres, Qantas airport locations, web chat and social media. The below fees are not payable for bookings made online via qantas.com.
In addition to changing bookings on qantas.com, bookings can be changed (where allowed) through Qantas Contact Centres and selected Qantas airport locations, as well as web chat and selected social media channels in some countries. The following Change Booking Fees apply for bookings changed through Qantas Contact Centres, Qantas airport locations, web chat and social media. The below fees are not payable for bookings changed online via qantas.com.
No Change Booking Fees will apply for changes to a booking in Business or First, including date and time changes.
Note: to change a booking via any method, a change fee may apply depending on the fare type purchased. You may also have to pay any difference between the fare for your new booking and the original fare. Refer to the applicable fare rules for details.
Cancellation fees may apply and these vary depending on your point of origin and destination. Refer to the applicable fare rules for details.
|Fare type||Fee per passenger per booking|
Disclaimer: ^ Includes GST.
Disclaimer: * Any bookings made through Qantas Contact Centres for travel on a Qantas Ticket on China Eastern, Japan Airlines, Malaysian Airlines and Jet Airways aircraft will not be charged Booking fees. If a change or cancellation is required, fees will be applied.
Disclaimer: + Point cancellation fees only apply for an additional baggage allowance purchased using Qantas Points.
Disclaimer: ~ Heritage Bank Limited (AFSL 240984) (the Issuer) issues Qantas Travel Money under arrangements between it, Qantas Airways Limited (AFSL 261363) and MasterCard Prepaid Management Services Australia Pty Limited (AFSL 386837) (a MasterCard business). For more information visit Qantas Travel Money.