What you need to know
You must be a Qantas Frequent Flyer to earn and use Qantas Points. A joining fee may apply. Membership and points are subject to the Qantas Frequent Flyer program Terms and Conditions.
Disclaimer: 1. Preferential access will be provided, when available, to selected Qantas Classic Flight Reward seats for Silver, Gold and Platinum members. On selected flights, preferential access provided to Gold and Platinum members may be above the access available to Silver and Bronze members. Classic Flight Reward seat availability is limited and some flights may not have any Classic Flight Reward seats. When seats are available, preferential access is provided at qantas.com and from Qantas Contact Centres and Qantas offices, excluding some international locations (Reward Assistance Fee applies to assisted bookings).
Disclaimer: 2. The Status Bonus is applied to the actual Qantas Points earned when travelling in the Economy cabin. For travel in premium cabins, the Status Bonus is applied to the Flexible Economy earn rate.
Disclaimer: 3. Jetstar refers to Jetstar Airways (JQ), Jetstar Asia (3K) and Jetstar Japan (GK).
Disclaimer: 4. Priority telephone service is available when calling Qantas Contact Centres, the Qantas Frequent Flyer Service Centre and Qantas Customer Care.
Disclaimer: 5. Preferences accommodated where possible at time of booking for Premium Economy, Business and First and at time of check-in for Economy from remaining available seats on Qantas operated flights and flights with a oneworld alliance airline flight number operated by a oneworld alliance airline, including Qantas.
Disclaimer: 6. Complimentary Seat Selection (with preferential seating) is available immediately after booking and is at all times subject to availability of requested seats. Seat Selection is available on domestic and international Qantas operated flights with a Qantas flight number (QF1-199 for international and QF400-1349 for domestic, excluding QantasLink) immediately after completing your booking up until three hours before your scheduled departure. Seat requests cannot be guaranteed due to operational, safety and security requirements.
Disclaimer: 7. Priority Economy seat purchase is available to Platinum members and above only and is available on Qantas operated flights with a Qantas (QF) flight number on your ticket. Facility may be restricted due to operational constraints. It is available on any Qantas operated flight with a Qantas flight number (excluding non-jet QantasLink services) for bookings made before midday on the day before travel. Pre-purchase and other conditions apply. For full details see terms and conditions.
Disclaimer: 8. Classic Upgrade Rewards are available on Classic Flight Rewards in Economy and Premium Economy and eligible paid and confirmed Qantas operated domestic and international flights, with a Qantas (QF) flight number on your ticket and from time to time on codeshare flights operated by another carrier with a QF flight number on your ticket. Not available on selected airfares, see qantas.com/upgrade for details.
Disclaimer: 9. Eligible Family Members receive the same priority as the Platinum One member if using their points.
Disclaimer: 10. Platinum membership for the nominated person of a Platinum One member is available for the duration of the Platinum One primary membership. Should Platinum One membership change or the nominated person is removed, the nominated person's status will be assessed based on the number of Status Credits earned in the previous 12-month period. Only one person can be nominated for Platinum status per Membership Year and members can only be linked to one person at any one time. For more details and to nominate your person, visit qantas.com/platinumone.
Disclaimer: 11. Reward Assistance Fees will be waived for Platinum One members when booking Reward Flights and Classic Upgrade Rewards using their points when booking through Qantas Contact Centres. All other fees continue to apply.
Disclaimer: 12. To be eligible for the Booking Fee waiver when contacting Qantas Contact Centres, the new booking must have at least one Qantas (QF) flight number and at least one Platinum One member travelling in the booking. The Qantas Contact Centres Booking Fee will be waived for all passengers in the booking, including the Platinum One member. Other fees, including change fees, will continue to apply.
Disclaimer: 13. The Service Fee for Family Transfers will be waived for any Family Transfer either into or out of the Platinum One member's Frequent flyer account.
Disclaimer: 14. Complimentary Extra Legroom seating is at all times subject to availability of requested seats through Qantas Contact Centres and is not available online.
Disclaimer: 15. Where Business counters are not available, check in at either Economy or Premium Economy counters.
Disclaimer: 16. Only available when booked on fares permitting waitlist for travel on selected Qantas operated flights with a Qantas (QF) flight number on your ticket. Check booking for fare conditions.
Disclaimer: 17. Extra checked baggage allowance is only available on Qantas operated jet flights with a Qantas (QF) flight number on your ticket and varies by route and travel class. Piece, size and weight restrictions apply. Visit qantas.com/baggage for details.
Disclaimer: 18. Platinum members also receive priority security at selected international airports.
Disclaimer: 19. Must be travelling on a Qantas domestic flight on a flexible fare (booked in B, H, K, Y, C or J). Changes can only be made at a Qantas Club/Business Lounge, for flights departing on the same day and same routing as the original flight and are subject to same cabin availability. Single sectors only departing from the airport where the request is made. Standard check in and flight disclosure times apply. For full details see the Qantas Frequent Flyer program terms and conditions.
Disclaimer: 20. A Complimentary Lounge Invitation will be assigned to your Qantas Frequent Flyer account. Visit the Complimentary Invitations Portal (LINK TO: https://www.qantas.com/au/en/frequent-flyer/the-qantas-club/complimentary-invitations.html) to view your invitation. Lounge Invitations must be linked at least 24 hours before departure of your Eligible Flight and once linked, Complimentary Lounge Invitations are accepted at an Eligible Lounge, subject to capacity at the time of visit. Access to Qantas lounges are subject to the Qantas Club Terms and Conditions and Complimentary Lounge Invitation Terms and Conditions. Existing printed invitations will not display in the Complimentary Lounge Invitations Portal. One Complimentary Lounge Invitation can be used per customer, to access a domestic Qantas Club or Qantas operated International Business lounge, when their next onward flight on the same day is with a Qantas (QF) or Jetstar (JQ, 3K or GK) flight number on their ticket. Complimentary Lounge Invitations are not valid for Qantas International First lounges, Qantas Chairmans Lounges, Qantas Domestic Business lounges, or oneworld alliance Partner or Associated lounges, and must be used prior to their expiry. Due to the recent state and territory specific restrictions implemented on indoor gatherings (which include Qantas lounges), temporary measures have been put in place such as lounge capacity restrictions, physical distancing requirements, changes to food and beverage service offerings and lounge operating hours. For more information and to see which lounges are open, visit the Qantas website at qantas.com/qantasclub.
Disclaimer: 21. Platinum One Complimentary Lounge Invitations to access an Eligible Lounge are issued at Qantas' absolute and sole discretion. Qantas can choose to withdraw this benefit at any time. Eligible Customers can access a domestic Qantas Club, Qantas International Business or Qantas First Lounge when travelling onward that day on a Qantas (QF) operated flight with a 'QF' flight number. Lounge Access is subject to the Terms and Conditions of that lounge. Lounge Access is subject to space availability and Eligible Customers may be refused entry if the lounge is full or offered an alternative Qantas lounge. apply. See the complimentary lounge invitation - Platinum One Frequently Asked Questions for more information. Due to the recent state and territory specific restrictions implemented on indoor gatherings (which include Qantas lounges), temporary measures have been put in place such as lounge capacity restrictions, physical distancing requirements, changes to food and beverage service offerings and lounge operating hours. For more information and to see which lounges are open, visit the Qantas website at qantas.com/qantasclub.
Disclaimer: 22. For the purposes of the Loyalty Bonus, the Status Credits earned must be from eligible Qantas or Jetstar flights (JQ, 3K, GK and BL, for travel on BL until 28 July 2020) within a single Membership Year. Loyalty Bonus can be earned up to four times each Membership Year, to a maximum Loyalty Bonus of 32,000 Qantas Points or 200 Status Credits. If selected, Loyalty Bonus Qantas Points do not count towards reaching or keeping Points Club or Points Club Plus, or unlocking the Points Club Milestone Bonus Reward. If selected before 31 December 2021, Loyalty Bonus Status Credits do count towards reaching and keeping Platinum One status. The Loyalty Bonus reward must be selected within 90 days from the date a member achieves the Loyalty Bonus. Once selected the reward cannot be changed.
Disclaimer: 23. Terms and conditions apply to all Platinum Bonus Reward options and Platinum Bonus Reward options can change at any time without notice. Options currently include: Complimentary Gold membership for any family member or friend; or 50,000 Qantas Points. Complimentary Gold membership reward option is only available for members who haven't already nominated a family member or friend for complimentary Gold membership.
Disclaimer: 24. Only Status Credits earned on eligible flights with a Qantas (QF) or Jetstar Group (JQ, 3K, GK or BL, for travel on BL until 28 July 2020) flight number within a Membership Year count towards the required threshold for this benefit. Bonus Qantas Points will appear in the member's account within five business days of achieving the required threshold.
Disclaimer: 25. Premium membership of Qantas Wine and its benefits are subject to the Qantas Wine terms and conditions. You must be a Qantas Frequent Flyer member aged 18 years of age and over and have an Australian delivery address to purchase from Qantas Wine. A joining fee for the Qantas Frequent Flyer program may apply. Membership of the Qantas Frequent Flyer program and the earning and redemption of Qantas Points are subject to the Qantas Frequent Flyer terms and conditions. Qantas Frequent Flyer members who are not Qantas Wine Premium members will earn 1 Qantas Point per dollar value and Qantas Wine Premium members will earn 3 Qantas Points per dollar value of Eligible Products and Services purchased or redeemed through qantaswine.com. Allow up to six weeks for Qantas Points to appear in your Qantas Frequent Flyer account. Liquor Act 2007 (NSW): It is an offence to sell or supply to or to obtain liquor on behalf of a person under the age of 18 years. Licence Number: LIQP770016736.
Disclaimer: 26. The Qantas MCA Lounge is available to Platinum One members and one guest during normal museum hours. Members must show their valid Platinum One Qantas card for entry. Other conditions apply. For more details, visit qantas.com/platinumone.