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Crown Metropol Perth

AAA Rated: 5.0 stars
Corner of Bolton Avenue and Great Eastern Highway, Perth, WA, 6100, Australia
4.0 out of 5 rating 1844 reviews TripAdvisor Rating: 4.0
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Property Details

Overlooking the beautiful Swan River, Crown Metropol Perth is the perfect destination for both the corporate and leisure traveller. Located only 15 minutes from both the International and Domestic airports and only five minutes from the Perth CBD, Crown Metropol Perth appeals to the design conscious traveller offering distinctive, modern and unmistakably luxurious accommodation.

Each of Crown Metropol Perth’s guest rooms are abundant with space and natural light and feature high-tech entertainment facilities, plush furnishings and spacious bathrooms, plus guests have access to our renowned resort-style pool area, children’s zone.

Although we will do our utmost to provide you with the room of your choice please also be aware that any room preferences including smoking or non-smoking floor or view cannot be guaranteed.

POOLSIDE

Surrounded by relaxing sun lounges and day beds; Poolside is Perth’s premium resort-style pool area featuring a large main pool, relaxation pool and a family friendly pool complete with children’s waterslides. Whilst you’re soaking up the renowned Perth sunshine be sure to indulge at the al fresco Poolside Bar and Grill, where the mouth-watering menu of fresh food and refreshing drinks will satisfy all tastes. For guests wanting to explore Burswood Park and the picturesque Swan River, cycling and running tracks are easily accessible with bicycles available for hire from the main leisure reception desk.

The poolside area is open seven days a week from 7am to 7pm.

Hotel policy

Bed Types are requests only and may not be honoured at the hotel if availability does not permit.

Check-in time starts at 3pm. Check-out time is 11am.
Property Policies

CHECK IN REQUIREMENTS:
Hotel registration and check in is available only to guests who are not prohibited from entering the hotel, are 18 years of age or over, and are recorded on the reservation at the time of booking.
A valid form of photo identification acceptable to Crown must be supplied in order to process your check-in, which will be recorded by Crown.

PAYMENT SECURITY:
For guests providing a credit card, upon check-in a pre-authorisation is required to guarantee the accommodation in full (if not prepaid in advance).
If staying in the Apartment in Melbourne, an Infinity Suite or Loft in Perth, or a Villa, an additional credit card pre-authorisation of $500 per night, not exceeding $2,000 for bookings of more than four nights is required as security for any incidental costs, including damage associated with the room. Cash, EFTPOS and debit card are not accepted.
In all other room types, an additional credit card pre-authorisation of $100 per night is required as security for any incidental costs, including damage associated with the room. Guests paying with cash, EFTPOS or debit card, upon check-in a payment for accommodation is required in full (if not prepaid in advance), plus an additional $200 per night is required as security for any incidental costs, including damage associated with the room. Purchases made throughout the stay must be paid for when ordered.
REFUNDS / RELEASES:
Cash refunds will only be returned to the guest who supplied the photo identification upon check in. Card refunds generally take between 3-10 working days to process, and pre-authorisation releases take up to 31 days to process, depending on the individual bank policies.

ACCEPTABLE BEHAVIOUR:
Illegal, disorderly or offensive behaviour (including but not limited to (i) aggressive behaviour or threatening language towards our staff or other guests; (ii) clothing with offensive designs/words; (iii) any person who is a member of an illegal gang and/or is displaying extensive or excessive head and/or facial tattoos that could be considered offensive, threatening or divisive; or (iv) disturbance to our staff or guests of Crown including excessive noise or music) is strictly prohibited and Crown may direct you and/or any member of your party to leave immediately if your conduct results in Security attendance or is considered by us to be inappropriate; likely to cause harm; or impair the enjoyment, comfort or safety of anyone; or is likely, in our belief, to breach any of this agreement. No refunds or compensation will be given in these circumstances and Crown reserves the right not to accept any future bookings from you or any member of your party.

Requests for an early check-in will be subject to availability and will not be guaranteed, unless the room is reserved for the night prior to arrival, which will incur an additional night's charge.

Requests for late departures are subject to availability on check-out, however can also be guaranteed if booked prior to arrival through Crown Reservations at an additional fee.
Concierge Desk is available to store luggage on a complimentary basis as and when required.

Whilst we will do our utmost to provide you with the room of your choice, please be aware that any room preferences including smoking or non-smoking, floor or view cannot be guaranteed.
NON-SMOKING POLICY: Smoking in a non-smoking room will result in a cleaning fee being charged

Features
  • -Restaurant
  • -Bar / Lounge
  • -Pool bar
  • -Safe deposit box
  • -Reception (24 hour)
  • -Room service (24 hours)
  • -Concierge
  • -Porter / Bell staff
  • -Lifts
  • -ATM
  • -Outdoor pool (unheated)
  • -Gym / Fitness Facilities
  • -Sun loungers
  • -Pool cabanas
  • -Guest laundry
  • -Dry cleaning / Laundry service
  • -Casino
  • -Onsite parking (surcharge)
  • -Valet parking (surcharge)
  • -Business services
  • -Business / Conference centre
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