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Hakone Kowakien TEN-YU

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The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
COVID-19 requirements
This property may require proof of vaccination, a negative COVID-19 test or additional safety requirements.
Check policies or contact the hotel directly for more information.

Check availability at Hakone Kowakien TEN-YU

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Minimum 5,000 PTS required

Executive Suite with Open-air Onsen Bath, Non Smoking (Dinner starts at 6pm)

Executive Suite with Open-air Onsen Bath, Non Smoking (Dinner starts at 6pm)

Sleeps 6

Room information

2 Large Twin Beds and 4 Twin Futons

753 sq feet


Internet - Free WiFi

Entertainment - 50-inch LCD TV with digital channels

Food & Drink - Refrigerator and free bottled water

Sleep - Blackout drapes/curtains, turndown service, and bed sheets

Bathroom - Private bathroom, spring water bathtub and separate shower

Practical - Safe, phone, and highchair; cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Wheelchair accessible and grab bar near toilet

Non-Smoking

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Superior with Open-air Onsen Bath, Non Smoking (Dinner at 5pm)

Superior with Open-air Onsen Bath, Non Smoking (Dinner at 5pm)

Sleeps 4

Room information

2 Large Twin Beds and 2 Twin Futons

376 sq feet


Internet - Free WiFi

Entertainment - 50-inch LCD TV with digital channels

Food & Drink - Refrigerator and free bottled water

Sleep - Blackout drapes/curtains, turndown service, and bed sheets

Bathroom - Private bathroom, spring water bathtub and separate shower

Practical - Safe, phone, and highchair; cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Wheelchair accessible and grab bar near toilet

Non-Smoking

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Maisonette Deluxe with Open-air Onsen Bath, Non Smoking (Dinner at 5pm)

Maisonette Deluxe with Open-air Onsen Bath, Non Smoking (Dinner at 5pm)

Sleeps 4

Room information

2 Large Twin Beds and 2 Twin Futons

376 sq feet


Internet - Free WiFi

Entertainment - 50-inch LCD TV with digital channels

Food & Drink - Refrigerator and free bottled water

Sleep - Blackout drapes/curtains, turndown service, and bed sheets

Bathroom - Private bathroom, spring water bathtub and separate shower

Practical - Safe, phone, and highchair; cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Wheelchair accessible and grab bar near toilet

Non-Smoking

Enter your travel dates to get the price

Japanese Superior w/Open Air Onsen Bath, Yunessan 1day Ticket, Non Smoking (Dinner at 5PM)

Japanese Superior w/Open Air Onsen Bath, Yunessan 1day Ticket, Non Smoking (Dinner at 5PM)

Sleeps 4

Room information

2 Large Twin Beds and 2 Twin Futons

376 sq feet


Internet - Free WiFi

Entertainment - 50-inch LCD TV with digital channels

Food & Drink - Refrigerator and free bottled water

Sleep - Blackout drapes/curtains, turndown service, and bed sheets

Bathroom - Private bathroom, spring water bathtub and separate shower

Practical - Safe, phone, and highchair; cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Wheelchair accessible and grab bar near toilet

Non-Smoking

Enter your travel dates to get the price

Maisonette Deluxe with Open-air Onsen Bath Yunessan 1day Ticket, Non Smoking (Dinner at 5PM)

Maisonette Deluxe with Open-air Onsen Bath Yunessan 1day Ticket, Non Smoking (Dinner at 5PM)

Sleeps 4

Room information

2 Large Twin Beds and 2 Twin Futons

376 sq feet


Internet - Free WiFi

Entertainment - 50-inch LCD TV with digital channels

Food & Drink - Refrigerator and free bottled water

Sleep - Blackout drapes/curtains, turndown service, and bed sheets

Bathroom - Private bathroom, spring water bathtub and separate shower

Practical - Safe, phone, and highchair; cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Wheelchair accessible and grab bar near toilet

Non-Smoking

Enter your travel dates to get the price

Superior Room with OpenAir Bath with Teppan Yaki Dinner, Non Smoking (Dinner at 5pm)

Superior Room with OpenAir Bath with Teppan Yaki Dinner, Non Smoking (Dinner at 5pm)

Sleeps 4

Room information

2 Twin Beds

376 sq feet


Internet - Free WiFi

Entertainment - 50-inch LCD TV with digital channels

Food & Drink - Refrigerator and free bottled water

Sleep - Blackout drapes/curtains, turndown service, and bed sheets

Bathroom - Private bathroom, spring water bathtub and separate shower

Practical - Safe, phone, and highchair; cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Wheelchair accessible and grab bar near toilet

Non-Smoking

Enter your travel dates to get the price

Superior Room with OpenAirBath with Beef Shabu-Shabu dinner, Non Smoking (Dinner at 5pm)

Superior Room with OpenAirBath with Beef Shabu-Shabu dinner, Non Smoking (Dinner at 5pm)

Sleeps 4

Room information

2 Twin Beds

376 sq feet


Internet - Free WiFi

Entertainment - 50-inch LCD TV with digital channels

Food & Drink - Refrigerator and free bottled water

Sleep - Blackout drapes/curtains, turndown service, and bed sheets

Bathroom - Private bathroom, spring water bathtub and separate shower

Practical - Safe, phone, and highchair; cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Wheelchair accessible and grab bar near toilet

Non-Smoking

Enter your travel dates to get the price

Superior with Open-air Onsen Bath, Non Smoking (Breakfast plan)

Superior with Open-air Onsen Bath, Non Smoking (Breakfast plan)

Sleeps 4

Room information

2 Large Twin Beds and 2 Twin Futons

377 sq feet


Internet - Free WiFi

Entertainment - 50-inch LCD TV with digital channels

Food & Drink - Refrigerator and free bottled water

Sleep - Blackout drapes/curtains, turndown service, and bed sheets

Bathroom - Private bathroom, spring water bathtub and separate shower

Practical - Safe, phone, and highchair; cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Wheelchair accessible and grab bar near toilet

Non-Smoking

Enter your travel dates to get the price

Limited Offer-Superior with Open-Air Onsen Bath, Non Smoking (Breakfast plan)

Limited Offer-Superior with Open-Air Onsen Bath, Non Smoking (Breakfast plan)

Sleeps 4

Room information

2 Large Twin Beds and 2 Twin Futons

377 sq feet


Internet - Free WiFi

Entertainment - 50-inch LCD TV with digital channels

Food & Drink - Refrigerator and free bottled water

Sleep - Blackout drapes/curtains, turndown service, and bed sheets

Bathroom - Private bathroom, spring water bathtub and separate shower

Practical - Safe, phone, and highchair; cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Wheelchair accessible and grab bar near toilet

Non-Smoking

Enter your travel dates to get the price

Getting there

Check-in time
From 15:00
Check-out time
Until 11:00
Property LocationLocated in Hakone, Hakone Kowakien TEN-YU is within a 5-minute walk of Okada Museum of Art and Hakone Kowakien Yunessun. This 4.5-star ryokan is 0.9 mi (1.4 km) from Hakone Open Air Museum and 1.8 mi (2.9 km) from Miyagino Hayakawa Breakwater Cherry Blossoms.RoomsMake yourself at home in one of the 150 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, spring water baths, and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.AmenitiesRelax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as hot springs and a sauna. Additional features at this ryokan include complimentary wireless Internet access, concierge services, and gift shops/newsstands.DiningEnjoy a satisfying meal at Geihinkan(Steak) serving guests of Hakone Kowakien TEN-YU. Quench your thirst with your favorite drink at the bar/lounge.Business, Other AmenitiesFeatured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.AttractionsDistances are displayed to the nearest 0.1 mile and kilometer.
Okada Museum of Art - 0.3 km / 0.2 mi
Hakone Kowakien Yunessun - 0.3 km / 0.2 mi
Chisuji Falls - 0.8 km / 0.5 mi
Hakone Open Air Museum - 1.3 km / 0.8 mi
Hakone Museum of Art - 1.9 km / 1.2 mi
Hakone Gora Park - 1.9 km / 1.2 mi
Hakuundo Chaen - 2 km / 1.2 mi
Sengokuhara Onsen - 2.4 km / 1.5 mi
Miyagino Hayakawa Breakwater Cherry Blossoms - 2.7 km / 1.7 mi
Ōwakudani - 2.9 km / 1.8 mi
Hakone Geo Museum - 3.6 km / 2.3 mi
Pola Museum of Art - 4.1 km / 2.5 mi
Hakone Ropeway - 4.2 km / 2.6 mi
Hiryu Falls - 4.4 km / 2.8 mi
Hakone Yunohana Golf Course - 4.7 km / 2.9 mi
Hakone Kowakien TEN-YU
1297 Ninotaira, Hakone Japan
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  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger. Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
  • Enhanced food service safety measures are in place.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Crib (infant bed) fee: JPY 3300 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Bed Types are requests only and may not be honoured at the hotel if availability does not permit.
Important information
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You must be a Qantas Frequent Flyer member to earn and redeem points. Membership and points are subject to the Qantas Frequent Flyer program terms and conditions. 
^ Qantas Frequent Flyer members will earn 3 Qantas Points per A$1 value unless otherwise specified, for hotel stays booked through qantas.com/hotels, except Classic Hotel Rewards and Airbnb bookings. Points Club members will earn 25% more Qantas Points, and Points Club Plus members will earn 50% more Qantas Points. Qantas Points will be credited to your account at least 8 weeks after check-out. Qantas Points may be earned by the member in whose name the booking is made. Members will not be able to earn points on additional charges paid to the accommodation provider for extras (including cots, breakfasts and other incidentals) on check-in or check-out (as applicable).  
* Qantas Frequent Flyer members can redeem Qantas Points when booking hotel accommodation through qantas.com/hotels or holiday packages through qantas.com/holidays, using Points Plus Pay. Members cannot redeem points for additional charges paid to the hotel for extras (including cots, breakfasts and other incidentals) on check-in or check-out (as applicable). Points Plus Pay allows you to choose the number of Qantas Points you redeem above the specified minimum level of 5,000 and pay for the remainder of the booking value with an Accepted Payment Card (including VISA, MasterCard or American Express). Points Plus Pay is not available for Classic Hotel Rewards.  View full terms and conditions here
~ Saving is off the hotel's generally available rate for the same property, room type, days, inclusions and conditions. 
Qantas Business Reward Logo** Businesses earn 1 Qantas Point per AU$1 spent on eligible Qantas Hotels worldwide. Eligible Qantas hotels excludes Classic Hotel Rewards. A business must be a Qantas Business Rewards Member to earn Qantas Points for your business. Qantas Points are not earned on any amounts payable directly to the hotel.  Conditions apply
† Includes fee payable in local currency direct to hotel. Prices in AUD are approx and based on today's exchange rate.
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