Qantas
Pheasant Run Resort
Property Details
Property Location
When you stay at Pheasant Run Resort in St. Charles, you'll be in the suburbs and convenient to Charlestowne Mall and Dellora A. Norris Cultural Arts Center. This family-friendly resort is within close proximity of Arcada Theater and Beith House Museum.
Rooms
Make yourself at home in one of the 293 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 2 indoor swimming pools. This resort also features complimentary wireless Internet access, concierge services, and an arcade/game room. Guests can get around on the complimentary shuttle, which operates within 5 mi.
Dining
Enjoy regional cuisine at Harvest Restaurant, one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Cooked-to-order breakfasts are available for a fee.
Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in St. Charles? This resort has 80000 square feet (7432 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Hotel policy
Bed Types are requests only and may not be honoured at the hotel if availability does not permit.
Property Policies
Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. This property accepts cash only for all bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking. A valid credit or debit card must be provided at check-in for incidentals. Please note that debit card authorizations may take up to 14 days to process; the hotel will not be responsible for any resulting fees or charges. For additional information, please contact the property using the information on the reservation confirmation received after booking.
Important Information
Please note, there is important information about this property to know before you arrive.
Know Before You Go
- Reservations are required for spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between USD 5 and USD 20 per person (approximately)
- Pet deposit: USD 50.00 per day
- Pet fee: USD 50 per accommodation, per day
- Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
- Deposit: USD 75.00 per stay
- Resort fee: USD 15.48 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Features
- -Sauna
- -Conference space
- -Full-service spa
- -Accessible bathroom
- -In-room accessibility
- -Roll-in shower
- -Free WiFi
- -Elevator/lift
- -Free newspapers in lobby
- -ATM/banking
- -Concierge services
- -Gift shops or newsstand
- -Shopping on site
- -Free area shuttle
- -Fireplace in lobby
- -Breakfast available (surcharge)
- -Spa tub
- -Arcade/game room
- -Library
- -Poolside bar
- -Coffee shop or café
- -Health club
- -Nightclub
- -Spa services on site
- -Multilingual staff
- -Porter/bellhop
- -Dry cleaning/laundry service
- -Steam room
- -Wedding services
- -Golf course on site
- -Conference center
- -Outdoor tennis court
- -Free self parking
- -Pool sun loungers
- -Free RV, bus, truck parking
- -Terrace
- -Safe-deposit box at front desk
- -24-hour front desk
- -Express check-out
- -24-hour business center
- -Outdoor pool
- -Television in common areas
^ Earn 9 Qantas Points per AU$1 spent on eligible Qantas Hotels worldwide. Offer ends 11:59pm (AEST) Sunday 27 May 2018. Eligible Qantas hotels excludes Classic Hotel Rewards. Qantas Points are not earned on any amounts payable directly to the hotel. Conditions apply
* Businesses earn 1 Qantas Point per AU$1 spent on eligible Qantas Hotels worldwide. Eligible Qantas hotels excludes Classic Hotel Rewards. Businesses earn an additional 3 Qantas Points per AU$1 spent on Crown Hotels offers. A business must be a Qantas Business Rewards Member to earn Qantas Points for your business. Qantas Points are not earned on any amounts payable directly to the hotel. Conditions apply
∼ Saving is off the hotel's generally available rate for the same property, room type, days, inclusions and conditions
† Includes fees payable in local currency direct to hotel. Prices in AUD are approx and based on today’s exchange rate.
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