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There is a service desk available at check-in and located at Level 4 Island N.
Please note: Limited ticketing facilities available at the airport.
Contact the local Qantas office for assistance.
Check-in is located on Level 4 in Island N.
Online check-in is available for Qantas international flights (QF1-199), and other eligible connecting flights operated by oneworld, partner and codeshare airlines. Online check-in is open from 24 hours to two hours before departure for international flights.
Note: For Qantas codeshare flights, customers may need to check in with the operating carrier rather than with Qantas. Ask airport staff for more detail.
View our real time flight status page for up-to-the-minute departure information.
Baggage carousels are located in the arrivals hall on level 2.
Information monitors display flight carousel numbers.
Baggage services is handled by BFS/Bangkok Flight Services Co. located on level 2 behind baggage claim.
View our real time flight status page for up-to-the-minute arrival information.
Transfer between terminals
The domestic (Thai Airways, Thai Smiles and Bangkok Airways) and international terminals are located in the same building.
Nok Air, Air Asia and Lion Air are located at the Don Muang Airport (DMK).
An airport shuttle bus between Suvarnabhumi Airport and Don Muang Airport is available between 5am to midnight. Located on Level 2 and exit door 3 after customs.
Take the hassle out of travel with a private car, coach or other transfer. Book online now.
|Train||Bangkok airport train operates city express services from ground level to Makkasan terminal in central Bangkok. Commuter trains also depart from the airport.
||A free shuttle bus operates between the airport terminal and the Transport Centre.
|Taxis||Public taxis are located outside the arrivals hall (level 1) and at the Transport Centre.
|Buses||Public buses are available from the Transport Centre to the city and the surrounding areas.
To learn more about other airports you're departing from, or flying to, including arrival and departure hall locations, lounge availability, transport connections and more.Back to Airport guides
Information correct as of September 2019. Times and prices are a guide only.