Working towards circularity

In FY25, we removed single-use plastic cups on Australian domestic flights and launched new premium and economy amenity kits that use paper packaging to replace or remove single-use plastic. These changes contributed to the removal or replacement of over 21 million additional single-use plastic items during the year. We also continued our focus on increasing recycling and recovery and in locations where the Group directly manages waste services with our service providers, we have increased our waste diversion from landfill to over 40% in FY25, compared to 34% in FY24.

While we remain committed to reducing waste and eliminating single-use plastics wherever possible, we removed our single-use plastics and waste targets in July 2025, because our ability to achieve those targets is being impacted by factors including the availability of suitable solutions, requirements such as safety and hygiene, and our limited ability to affect change in parts of our supply chain. We're currently exploring options for new waste related targets that are practical and achievable in the current environment.  

We continue to phase out single-use plastics where we can source suitable alternatives which meet our requirements. We're also working closely with our employees, suppliers, customers and regulators to continue to reduce waste across our operations. Our current initiatives include:

• steamlining inflight and ground operations to reduce waste generation,
  
• introducing innovative alternatives to single-use plastics where feasible,
  
• increasing recycled and renewable content in our products,
• expanding recovery pathways for organics, cardboard, timber and metals through donation or redistribution,
• establishing comingled recycling in ground facilities and inflight operations,
• creating specialty recycling pathways and trialling solutions for hard-to-recycle materials like pallet wrap, coffee cups and cargo straps, and
• exploring waste-to-energy opportunities and ways to recover materials treated as quarantine waste.

More information is availble in our annual Sustainability Report.