Qantas and Hawaiian Airlines
From the lush green islands of Hawaii to the iconic red heart of Australia, experience it all with Qantas and Hawaiian Airlines. Discover the benefits of our partnership.
About Hawaiian Airlines
Hawaiian Airlines is Hawaii’s largest and longest-serving airline, and a Qantas codeshare partner.
Known for its warm hospitality and island-inspired service, you can fly with Hawaiian Airlines on Qantas codeshare flights between the Hawaiian Islands and connect to various points in mainland USA.
Note: Hawaiian Airlines now forms part of the Alaska Airlines Group, however Hawaiian Airlines isn't a member of the oneworld alliance.
Network
Travel between Australia and Honolulu with Qantas, and connect with flights between the islands of Kauai, Maui and Hawaii Island (the Big Island). You can also fly between Honolulu or Maui and mainland USA on Qantas codeshare flights operated by Hawaiian Airlines.
| Qantas operated flights between Australia and the USA | Qantas codeshare flights operated by Hawaiian Airlines within Hawaii | Qantas codeshare flights operated by Hawaiian Airlines between Hawaii and mainland USA |
|---|---|---|
Between Melbourne and:
Between Sydney and:
Between Brisbane and:
|
Between:
|
Between Honolulu and:
Between Maui and:
|
If you're a Qantas Frequent Flyer, ensure your flight has a Qantas 'QF' flight number to earn Qantas Points and Status Credits
Hawaiian Airlines' inflight experience
When flying with Hawaiian Airlines on flights within Hawaii, and between Hawaii and the USA mainland, your inflight experience will be a little different than when flying on Qantas.
Visit Hawaiian Airlines for more information on what to expect on your flight, as it may differ between routes, cabins and aircraft.
When travelling domestically in the USA on Hawaiian Airlines, Business is known as First class.
| Inflight services when travelling on Qantas codeshare services operated by Hawaiian Airlines |
First/Business | Economy | ||||
|---|---|---|---|---|---|---|
| Platinum One/ Platinum |
Gold | Silver | Qantas Club | Bronze | ||
| Complimentary non-alcoholic beverage on flights between the Hawaiian Islands | Yes, included | Yes, included | Yes, included | Yes, included | Yes, included | Yes, included |
| Complimentary snack and non-alcoholic beverage on flights between Hawaii and mainland USA | Yes, included | Yes, included | Yes, included | Yes, included | Yes, included | Yes, included |
| Inflight entertainment or Wi-Fi on flights between the Hawaiian Islands | No, not included | No, not included | No, not included | No, not included | No, not included | No, not included |
| Wi-Fi on flights between Hawaii and mainland USA, when operated by an A321Neo | Yes, included | Yes, included | Yes, included | Yes, included | Yes, included | Yes, included |
| Inflight entertainment and Wi-Fi on flights between Hawaii and mainland USA, when operated by an A330 | Yes, included | Yes, included | Yes, included | Yes, included | Yes, included | Yes, included |
Before you fly
There is a selection of benefits available that can be booked ahead of your trip when flying on a Qantas codeshare flight with Hawaiian Airlines. Visit Manage booking if you require further information.
| Benefits included for Qantas codeshare services operated by Hawaiian Airlines |
First/Business | Economy | ||||
|---|---|---|---|---|---|---|
| Platinum One/ Platinum |
Gold | Silver | Qantas Club | Bronze | ||
| Seat selection (paid or complimentary) via qantas.com |
No, not included | No, not included | No, not included | No, not included | No, not included | No, not included |
| Seat selection (paid or complimentary) via Hawaiian Airlines |
Yes, included | Yes, included | Yes, included | Yes, included | Yes, included | Yes, included |
| Online check-in via qantas.com when your first flight is operated by Qantas |
Yes, included | Yes, included | Yes, included | Yes, included | Yes, included | Yes, included |
| Online check-in via Hawaiian Airlines website when your first flight is operated by Hawaiian Airlines |
Yes, included | Yes, included | Yes, included | Yes, included | Yes, included | Yes, included |
| Special meal request |
No, not included | No, not included | No, not included | No, not included | No, not included | No, not included |
| Purchase additional / excess baggage prior to departure |
No, not included | No, not included | No, not included | No, not included | No, not included | No, not included |
At the airport
The operating carrier is responsible for checking in customers travelling on Qantas codeshare services. Check your itinerary to locate the departure terminal and ensure you check in with Hawaiian Airlines.
| Benefits included for Qantas codeshare services operated by Hawaiian Airlines |
First/Business | Economy | ||||
|---|---|---|---|---|---|---|
| Platinum One/ Platinum |
Gold | Silver | Qantas Club |
Bronze | ||
| Baggage Through Check from Qantas operated flight |
Yes, included | Yes, included | Yes, included | Yes, included | Yes, included | Yes, included |
| Boarding Pass Through Check from Qantas operated flight |
Yes, included | Yes, included | Yes, included | Yes, included | Yes, included | Yes, included |
| Extra checked baggage allowance |
No, not included | No, not included | No, not included | No, not included | No, not included | No, not included |
| Priority airport check-in |
Yes, included | No, not included | No, not included |
No, not included | No, not included |
No, not included |
| Priority boarding |
Yes, included | No, not included | No, not included | No, not included |
No, not included | No, not included |
| Priority baggage handling |
Yes, included | No, not included |
No, not included |
No, not included |
No, not included | No, not included |
Lounge access
Eligible customers and their guests booked on a QF flight number on the codeshare routes can access the following lounges.
For more details on Qantas' lounge access policy, visit lounge access eligibility
If you're booked on a Hawaiian Airlines 'HA' flight number, refer to Hawaiian Airlines for their lounge eligibility and access policy.
| Benefits included for Qantas codeshare services operated by Hawaiian Airlines |
First/Business | Economy | ||||
|---|---|---|---|---|---|---|
| Lounge access |
Platinum One/ Platinum |
Gold | Silver | Qantas Club |
Bronze | |
| Hawaiian Airlines' lounges within Hawaii | Yes, included | No, not included | No, not included | No, not included | No, not included | No, not included |
Note:
- If you're travelling between the Hawaiian neighbour islands, you can access the Premier Club lounge.
- When flying between the Hawaiian islands and mainland USA, you can access the Plumeria Lounge.
Qantas Frequent Flyers
Fly with Qantas (with a QF flight number) across your entire journey to earn Qantas Points and Status Credits.
Use your points to book a Classic Flight Reward across all cabins on eligible Hawaiian Airlines flights with an Alaskan Airlines flight number.
Support
Special requests
To benefit from the following special requests, choose a flight operated by Qantas or contact Hawaiian Airlines directly:
- assistance for children travelling alone,
- medical assistance,
- transporting oxygen for medical purposes,
- transport on a stretcher,
- travelling with a guide/service dog,
- travelling with a child seat or bassinet, and
- travelling with a battery powered wheelchair.
Missed connections
Sometimes things don't go to plan, and we recognise the impact delays and missed connections can have. In the event this happens to you, below is some key information.
If you missed a connection due to the late arrival of your aircraft, the delivering carrier is responsible for ensuring you make your final destination.
Lost baggage
If your baggage doesn't arrive on the same flight as you, contact the Arrival Service desk of the delivering carrier in the arrivals hall.
Search flights
Important information
Disclaimer: ~ You must be a member of the Qantas Frequent Flyer program to earn and redeem Qantas Points. A joining fee may apply. Qantas Frequent Flyer membership, Status Credits and the earning and redemption of Qantas Points are subject to the Qantas Frequent Flyer program Terms and Conditions
Disclaimer: ^ Classic Flight Rewards are available on Qantas, Jetstar and partner airlines. Seats are subject to capacity controls, availability is limited, and some flights may not have any Classic Flight Rewards available. Taxes, fees and carrier charges are payable to Qantas (excluding any amounts payable to third parties at the airport) by an Accepted Payment Card in addition to the points required on Classic Flight Reward flights. Qantas Points required and taxes, fees and carrier charges are subject to change and quoted at the time of booking. For more information, visit Classic Flight Rewards
Disclaimer: # Points Plus Pay is available on any flight with a Qantas (QF), Jetstar (JQ), Jetstar Asia (3K) or Jetstar Japan (GK) flight number and selected partner airlines when travelling on a Qantas fare, as long as there is a seat available for sale. The Qantas Points required include taxes, fees and carrier charges (excluding any amounts payable to third parties at the airport), are subject to change and are quoted at the time of booking - a minimum number of points applies. Qantas Points may not be earned on some fare types or on some oneworld® Member Airline or airline partner flights. For more information, visit Points Plus Pay
Disclaimer: * Qantas Points and Status Credits (where applicable) are earned on Eligible Flights with a Qantas or applicable oneworld® Member Airline or Airline Partner flight number on your ticket. Qantas Points and Status Credits may not be earned on some fare types and booking classes. For full details see the Qantas Frequent Flyer program Terms and Conditions and Airline Earning Tables