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COVID-19 vaccination exemptions and COVID-19 past positive medical clearances

What you need to know before submitting your request.

Last updated: 24 June 2022
This information is subject to change. Check government websites frequently for the latest travel updates.

If you're booked to travel on a Qantas aircraft and travelling on an international flight, you'll need to be fully vaccinated.

Many countries have also introduced entry requirements in relation to COVID-19, which may include providing proof of a negative pre-departure COVID-19 test result prior to travel.

If you're unable to meet these requirements, you may still be able to travel with us under certain circumstances.

What you need to do before you fly

     

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Check Qantas and government travel requirements

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Make sure you have all the required Qantas forms and supporting documents

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Submit your documents to us

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The process for flights to Australia and flights from Australia is different if you're requesting a past positive medical clearance.

Flights to Australia: The Australian GovernmentOpens external site in a new window has advised that pre-departure tests are no longer required for fully vaccinated travellers entering Australia. If you're transiting through Australia or unable to be vaccinated due to medical reasons, check the relevant government requirements and Qantas' vaccination policy.

Flights from Australia: If you're previously had COVID-19, you may need a past positive medical clearance to fly, depending in the relevant government requirements. To review your request for travel, all required documentation as outlined below needs to be submitted to us as soon as possible, but no later than 24 hours before your flight. We're prioritising requests by date of travel. We cannot process past positive medical clearance requests at the airport for flights from Australia.

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We're not able to process any COVID-19 vaccination exemptions at the airport for any flights, and you'll need to submit your request no later than 24 hours before departure.

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If your itinerary includes travel with another airline, or Qantas codeshare flights which are operated by another airline on their aircraft, you'll need to contact them directly to understand and meet their requirements.

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As per government guidelines, you may be required to wear a mask in the airport or for the duration of your flight. If you're unable to wear a mask, you don't need to advise us in advance, just present a signed medical certificate at check-in, when boarding and on request by airport or airline staff.

Government requirements

Before booking and before departure, check the government requirements for all countries that you're travelling to, and transiting through, to ensure you meet their conditions of entry which may be different from Qantas', including any vaccination and pre-departure COVID-19 testing requirements. You must comply with the most stringent requirements.

Remember to also check your departure country's requirements for return travel.

When exemptions or past positive medical clearances aren't permitted due to government restrictions or when government approval is required

In some circumstances, government restrictions may mean that we're unable to review requests for vaccination exemptions, even for passengers who are unable to be vaccinated for medical reasons, or medical clearances for passengers who are unable to provide a negative COVID-19 test result on departure due to a past positive infection.

Other countries may require prior government approval before you're permitted to enter. Once you've received their approval, send this to us along with the rest of your documents for review.

Travel requirements by country

Check the following tables for more information on government requirements for travel for the countries you're travelling to or through. This information is subject to change. Check government websites frequently for the latest travel updates and requirements.

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You'll also need to ensure you meet Qantas' requirements for travel as well.

Past positive medical approvals acceptance
Country/Territory Past positive medical clearance permitted More information
Australia Yes -  provided you're fully vaccinated, no pre-departure test required

Australian Government Department of Home AffairsOpens external site in a new window

Australian Government Department of HealthOpens external site in a new window

Canada Yes  - provided you're fully vaccinated, no pre-departure test required Government of CanadaOpens external site in a new window
Fiji Yes - provided you're fully vaccinated, no pre-departure test required.
If you've had COVID-19 in the 30 days prior to departure you can apply for an arrival test exemption
Government of FijiOpens external site in a new window
India Yes  - provided you're fully vaccinated, no pre-departure test required
Government of IndiaOpens external site in a new window
Indonesia No - no pre-departure test required  
Italy No - no pre-departure test required Government of ItalyOpens external site in a new window
Japan No - negative pre-departure test required Japan Ministry of Health, Labour and WelfareOpens external site in a new window
New Caledonia Yes  - provided you're fully vaccinated, no pre-departure test required Government of New CaledoniaOpens external site in a new window
New Zealand No - no pre-departure test required New Zealand GovernmentOpens external site in a new window
Papua New Guinea No - no pre-departure test required Papua New Guinea GovernmentOpens external site in a new window
Philippines Yes - provided you're fully vaccinated (including at least one booster vaccine), no pre-departure test required Republic of the Philippines Bureau of ImmigrationOpens external site in a new window
Samoa Yes  - with approval from the Government of SamoaOpens external site in a new window; pre-departure test required

Government of SamoaOpens external site in a new window

Samoa Ministry of HealthOpens external site in a new window

Singapore Yes- provided you're fully vaccinated, no pre-departure test required Singapore GovernmentOpens external site in a new window
South Africa No - no pre-departure test required South African GovernmentOpens external site in a new window
Thailand No - no pre-departure test required Royal Thai EmbassyOpens external site in a new window
Timor-Leste Yes - provided you're fully vaccinated, no pre-departure test required
 
United Kingdom No - no pre-departure test required United Kingdom GovernmentOpens external site in a new window
United States No - no pre-departure test required Centres for Disease Control and PreventionOpens external site in a new window

Travel within Australia

If your itinerary is for travel wholly within Australia, you don't need to apply for a Qantas vaccination exemption or past positive medical clearance.

Before booking and before travel, check with the relevant Australian state or territory government for their vaccination and pre-departure COVID-19 testing requirements, including any exemptions. This information may change and we recommend you check the websites regularly for any updates.

Travel to other countries

Check the relevant government websites for more information.

Past positive medical clearances

If you've previously had a COVID-19 infection:

  • If you're not required to have a pre-departure COVID-19 test, you need to provide evidence that you're no longer infectious to be approved for travel.
  • If you're required to have a pre-departure COVID-19 PCR test, your result may show positive even if you're not currently infected. To be approved for travel, you need to provide evidence that you're no longer infectious.

If you have a pre-departure Rapid Antigent test (RAT), and you test positive, you won't be able to travel. Note: not all countries will accept a pre-departure RAT; check the relevant government guidelines for pre-departure testing requirements.

1. Check which documents are required

After you've reviewed the government requirements and confirmed that you're eligible to request a past positive medical clearance due to a past COVID-19 infection, you'll need to check you have the correct documents for travel.

You need to submit:

  1. A completed Qantas COVID-19 Past Positive Medical Clearance form [PDF], which is signed by a qualified medical practitioner and dated within 30 days of your day of departure,
    or
    a signed medical certificate that includes:
    - the day the certificate is provided (must be within 30 days of your flight departure),
    - a statement to the effect that the person has had the coronavirus known as COVID-19 but is now recovered and is not considered to be infectious,
    - the day when there was first a positive result of an accepted COVID-19 test for the coronavirus known as COVID-19 for the person,
    - a statement to the effect that, on the day the certificate is provided:
     (a) it has been at least 7 days since there was a first positive result of an accepted COVID-19 test and
     (b) if the person had symptoms of the coronavirus known as COVID-19
    the person has not had a fever, or respiratory symptoms of the coronavirus known as COVID-19, in the last 72 hours,

    and
  2. a copy of any government approvals received, if required.

Your documents must be in English, or accompanied by a certified translation if they are in a language other than English. Ensure your certified translation includes the stamp or membership number of a professional translation association, and that the entire certificate is translated, not just part of it.

If any flights in your itinerary are outside of the document validity dates, we require a new form to be completed and submitted for those flights.

2. Submitting your documents

The process is different for flights to Australia and for flights from Australia. 

Flights to Australia

The Australian GovernmentOpens external site has advised that pre-departure tests are no longer required for fully vaccinated travellers entering Australia. If you’re transiting through Australia or unable to be vaccinated due to medical reasons, check the relevant government requirements and Qantas’ vaccination policy.

Flights from Australia

For flights from Australia, we're prioritising requests for clearance by date of travel. Ensure you submit the correct documentation as soon as possible before your flight, but no later than 24 hours before departure.

We recommend you protect your personal information while sharing online.

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When submitting your completed Qantas COVID-19 past positive medical clearance form signed by a medical practitioner, or your medical clearance certificate, and any government approvals if applicable, ensure you include your name, contact information, booking reference and flight information in your email. If we don't receive all the relevant information and required documentation, there may be a delay in processing your request for travel.

3. At the airport

When you arrive at the airport on your day of departure:

  • For flights to Australia, the Australian GovernmentOpens external site has advised that pre-departure tests are no longer required for fully vaccinated travellers entering Australia. If you're transiting through Australia or unable to be vaccinated due to medical reasons, check the relevant government entry requirements and Qantas' vaccination policy and ensure you have the correct documents for travel.
  • For flights departing Australia, we're not able to process any COVID-19 past positive medical clearances at the airport on your day of departure. Therefore, you'll need to ensure you submit all relevant documentation in advance, otherwise your request will not be considered, and you may not be able to board your flight.

If you only have electronic copies of your documents, we recommend you carry a printed copy with you to use throughout your trip.

Vaccination exemptions

1. Check which documents are required

After you've reviewed the Qantas and government requirements and confirmed that you're eligible to request a vaccination exemption due to medical reasons, you'll need to check you have the correct documents for travel.

Australian citizens and permanent residents

If you're an Australian citizen or permanent resident residing in Australia who is unable to be vaccinated due to medical reasons, you'll need to provide one of the following documents:

The document must be dated within four weeks of your day of departure, and clearly display your medical contraindications to COVID-19 vaccines as reported to the Australian Immunisation Register.  

If any flights in your itinerary are outside of the document validity dates, we require a new form to be submitted for those flights.

Note: Australian State Government forms eg the NSW Government COVID-19 Vaccine Medical Contraindication form, aren’t accepted.

Non-Australian citizens or permanent residents

If you're not an Australian citizen or permanent resident residing in Australia, you'll need to provide one of the following documents:

  • an official government COVID-19 vaccination exemption certificate,
  • a completed Qantas COVID-19 Vaccination Exemption form [PDF], or
  • a completed medical certificate that:
    - includes your name (this must match your travel identification documents),
    - states the date of the medical consultation and is signed by a qualified medical practitioner, and
    - clearly outlines that you have a medical condition which means you cannot receive a COVID-19 vaccination (vaccination is contraindicated) and any expiry dates.

The document must be dated within four weeks of your day of departure, and clearly display your medical contraindications to COVID-19 vaccines as reported to the Australian Immunisation Register.  

Your document must be in English, or accompanied by a certified translation if it is in a language other than English. Ensure your certified translation includes the stamp or membership number of a professional translation association, and that the entire certificate is translated, not just part of it.

If any flights in your itinerary are outside of the document validity dates, we require a new form to be submitted for those flights.

2. Pre-departure COVID-19 test

If your vaccination exemption is granted, you'll need to provide a negative pre-departure COVID-19 test result notification when you check in for your flight. Your test can be either:

  • a nucleic acid amplification test (NAAT), such as a polymerase chain reaction (PCR) test, taken within 3 days of the day of your flight's departure;
  • a rapid antigen test (RAT) administered by or under the supervision of a medical professional, taken within 24 hours of your flight's scheduled departure time; or
  • as per the government requirements for the country you're travelling to or transiting through, if a more stringent testing requirement applies.

If you've previously had a COVID-19 infection, your pre-departure COVID-19 PCR test can show a positive result, even if you're not currently infected. If this is the case, to be approved for travel, you're required to provide evidence that you're no longer infectious. See COVID-19 past positive medical clearance.

3. Requirements for children aged between 12 and 17 years

Children aged 12 to 17 years who aren't vaccinated, or have only had one dose of a vaccine, can travel to and from Australia on a Qantas aircraft where they are:

  • Travelling with a fully vaccinated parent or guardian, and
  • If travelling to Australia, travelling to an Australian state or territory in which that child will not be required to undertake mandatory supervised quarantine. Be sure to check state or territory informationOpens external site in a new window for eligibility and requirements.

Note:

  • You don't need to complete the Qantas COVID-19 vaccination exemption form.
  • Unaccompanied children who aren't vaccinated or have only had one dose of a vaccine aren't able to travel on a Qantas aircraft.

Ensure you also check the requirements of the countries you're travelling to, from and transiting through, as you'll need to comply with the most stringent requirements that may apply to your entire trip.

4. Submitting your documents

You'll need to submit the required documentation as soon as possible but no later than 24 hours before departure.

We recommend you protect your personal information while sharing online.

You need to submit:

  1. Your proof of vaccination exemption document, and
  2. a copy of any government approvals received, if applicable.
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When submitting your proof of vaccination exemption document and any government approvals if applicable, ensure you include your name, contact information, booking reference and flight information in your email. If we don't receive all the relevant information and required documentation, there may be a delay in processing your request for travel.

5. At the airport

When you arrive at the airport on your day of departure, you'll need to show your negative COVID-19 test result and any supporting documentation.

We're not able to process any COVID-19 vaccination exemptions at the airport on your day of departure, therefore you'll need to ensure you submit your request in advance as per the above information. Otherwise you will not be considered exempt from the vaccination requirement and may not be able to board your flight.

If you only have electronic copies of your documents, we recommend you carry a printed copy with you to use throughout your trip.

What happens next

Once you've submitted your documents, your request will be assessed in accordance with the relevant government COVID-19 vaccination exemption and past positive medical clearance guidelines and requirements. 

We'll then contact you to advise:

  • if your request for a COVID-19 vaccination exemption or COVID-19 past positive medical clearance is accepted (pending test results), or 
  • if your request isn't accepted and advise you of your options.

If your request is accepted, you may need to comply with additional government requirements and regulations both before departure and on arrival, which may include quarantine and/or COVID-19 testing. Check the relevant government websites for more information.

Changing your travel dates

If you change your flights, you'll need to submit a new COVID-19 vaccination exemption or COVID-19 past positive medical clearance request.