Travel updates

Check this page for issues which may affect your flight or booking with us, including information on Government requirements for travel.

We'll do all we can to keep you informed of developments and the choices available. See real-time flight status or the media roomOpens external site for the latest information.

Before booking and before you travel, ensure you check the latest Government travel requirements outlined below, which may include mandatory health declarations, use of face masks, entry permits, pre-approval and quarantine (possibly at your own expense), or you could be denied entry.

Last updated: 18 May 2021

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Coronavirus information

We're continuing to monitor the situation closely and review our flights based on the advice of the World Health Organisation, Centre for Disease Control and Australia’s Chief Medical Officer. 

If there are any changes to your flight, we'll be in contact. We're also offering flexible options to customers affected by travel restrictions. Find out more information on options for changing your flights.

For the latest information, visit Coronavirus travel updates.

Travel between New Zealand and Australia

We've increased international services between Australia and New Zealand, following the opening of a quarantine free two-way travel bubble between the two countries.

Before booking and before you travel, ensure you check the latest AustralianOpens external site in a new window and New ZealandOpens external site in a new window government travel requirements, including any applicable Australian State Government restrictions and requirements, to ensure you are eligible to travel and have completed any required documentation.

To travel between Australia and New Zealand quarantine-free, you must meet all of the following criteria:    

  • You’ve spent the 14 days before you depart in either Australia or New Zealand. Note that you are able to visit each country for any length of time and are not required to stay for 14 days.
  • You haven’t had a positive COVID-19 test in the 14 days before you depart.
  • You aren’t waiting for the results of a COVID-19 test taken in the past 14 days.
  • You haven't been in an area designated as a COVID-19 hotspot.
  • You’re not transiting from another international flight.
  • You meet the immigration requirements of both countries.

Additional conditions for travel between Australia and New Zealand include mandatory health and travel declarations, use of face masks, immigration and entry requirements (which may include applying for a visa or NZeTA)  or you could be denied entry.

Find out more about travel between Australia and New Zealand.

Travelling within Australia

Some Australian states and territories have introduced new measures, including additional health and safety protocols, in response to Coronavirus that may impact interstate travel.

Before booking and before you travel, ensure you check the latest government travel requirements, which may include mandatory health declarations, use of face masks, entry permits, pre-approval and quarantine (possibly at your own expense), or you could be denied entry.

Travelling to Australia from overseas - excluding from New Zealand

The Australian GovernmentOpens external site in a new window has implemented immigration measures which allow only Australian citizens, residents and immediate family members to travel to Australia. The government has also advised that all new arrivals are required to self-isolate for 14 days.

Before travelling to Australia,

Travelling from Australia

Ensure you check current Australian travel alertsOpens external site in a new window for the latest information when you're leaving Australia.

Before booking and before you travel, ensure you check the latest government travel requirements, which may include mandatory health declarations, use of face masks, entry permits, pre-approval and quarantine (possibly at your own expense), or you could be denied entry.

if you’re an Australian citizen or a permanent resident you cannot leave Australia due to COVID-19 restrictions unless you have an exemption. Visit the Australian Department of Home AffairsOpens external site in a new window website for more information.

Travel to Papua New Guinea

The Australian Government has tightened restrictions for travel to Papua New Guinea in response to the serious health risk to the Australian public as a result of the COVID-19 outbreak in Papua New Guinea.

Outbound travel exemptions for Australian Citizens and Permanent Residents will only be approved by the ABF Commissioner in extremely limited circumstances, eg for critical workers providing assistance to Papua New Guinea's COVID-19 response and people undertaking critical safety roles.

If you're seeking to travel to Papua New Guinea in these limited circumstances, you must ensure that you have a valid exemption for departure. In most cases this will require completion of a new travel exemption requestOpens external site in a new window online.

Travel to and from the United Kingdom

Failure to comply with these measures is a criminal offence and you could be fined. Visit gov.uk/uk-border-controlOpens external site for detailed public health advice and requirements for entering the United Kingdom.

Essential information to enter England from overseas

Everyone entering England from overseas (including UK nationals and residents) must provide proof of a negative COVID-19 test taken within 3 days of departure to England.

Fill in your Passenger Locator Form up to 48 hours before arrival. You must declare all countries you have visited or transited through in the 10 days prior to your arrival on your Passenger Locator Form.

Before departure check the list of red, amber, and green countriesOpens external site in a new window, as the list can change regularly.

Red list passengers:

  1. Book a managed quarantine packageOpens external site in a new window.
  2. Complete a Passenger Locator FormOpens external site in a new window.

You can only enter if you are a British or Irish National, or you have residence rights in the UK. You must enter through a designated port and quarantine in a government approved hotelOpens external site in a new window for 10 days.

Amber list passengers:

  1. Book tests for day 2 and 8Opens external site in a new window
  2. Complete a Passenger Locator FormOpens external site in a new window
  3. Make plans to self-quarantine in private accommodation for 10 full days after arrival (or full duration of stay if less than 10 days) 

Green list passengers:

  1. Book a test for day 2Opens external site in a new window.
  2. Complete a Passenger Locator FormOpens external site in a new window.

These measures apply to all persons (including UK nationals and residents) arriving in England from outside the common travel area comprising the United Kingdom, Ireland, the Isle of Man, and the Channel Islands. The British Overseas Territories are not in the common travel area. Public health requirements may vary depending upon in which nation of the UK you are staying:

 Failure to comply with these measures is a criminal offence and you could be fined. There are a limited set of exemptions from these measures. Check the list of exemptions carefully. You may be fined if you fraudulently claim an exemption.

COVID-19 tests

Before you're accepted for travel to, or via the UK, you’ll be required to undergo a COVID-19 PCR test. 

  1. Your COVID-19 PCR test must be completed within three days of departure.
  2. You must have a negative result.
  3. You must carry a copy of your test results, either a paper copy or a digital copy (text message/email), as you may be asked to provide proof of your negative test result on departure and on arrival in the United Kingdom.
  4. Refer to the UK Government's Testing for People travelling to EnglandOpens external site in a new window website for detailed information on your COVID-19 PCR test requirements.

Travel from the United Kingdom

National travel restrictions – you can only travel for essential reasons

While national restrictions are in place, you can only travel internationally from England for legally permitted reasonsOpens external site in a new window. This doesn't include holidays.

You must complete a travel declaration formOpens external site in a new window and carry it with you, along with any evidence supporting the reason for your trip. You may be required to show the form at the port of departure.

It's an offence to enter a port of departure or embarkation point without a properly completed form if you're travelling internationally. Some job related exemptions apply. You may be issued with a fixed penalty notice and directed to return home if you don't have a valid reason for travel.

Brexit transition

Travel requirements to the European Union and other European nations will change from 1 January 2021. To prepare for your travel to Europe, visit the official UK government site Brexit TransitionOpens external site in a new window.  

Travel to Germany

Visit the Germany Federal Foreign OfficeOpens external site in a new window and Ministry of HealthOpens external site in a new window websites for information on travel requirements, including digital registrationOpens external site in a new window, quarantine and entry restrictions.

Travel to Johannesburg

Visit the South African GovernmentOpens external site in a new window website for information on entry requirements for travel to Johannesburg.

Requirements include:

  • You’re required to undergo a COVID-19 PCR test within 72 hours of departure. The test must be from an accredited laboratory under the Australian Department of Health and the certificate must be to international standards with the date and time of test, the date and time of the result, and the test results clearly evidenced. Refer to the South African Government websiteOpens external site in a new window for more information, or consult your medical practitioner.
  • On arrival into Johannesburg, you'll be screened for any COVID-19 symptoms or for contact with people who have been infected with the COVID-19 virus. If you display any COVID-19–related symptoms or have been in contact with an infected person(s), you're required to undergo a COVID-19 test at your own expense. 
  • If you don't have a negative COVID-19 test issued within 72 hours of departure, or if you test positive for COVID-19 on arrival, you'll be required to quarantine on arrival, at sites identified by the South African Department of Health and at your own expense.
  • You must also carry proof of your accommodation and address while in South Africa in case you're required to self isolate.
  • Before departure from Australia, install the COVID Alert South Africa mobile app.
  • Complete the Republic of South Africa Government Traveller Health QuestionnaireOpens external site in a new window [PDF] and bring it with you to present on arrival in Johannesburg.

Travel to Canada

Visit the Canadian Government's websiteOpens external site in a new window for more information on travel requirements, including entry eligibility, COVID-19 testing, wearing of face masks and quarantining on arrival, plus information if you're travelling onward from Vancouver.

Enhanced travel measures by the Government of Canada

  • All travellers 5 years of age and older flying to Canada from another country are required to provide proof of a pre-departure COVID-19 molecular test to enter Canada, unless exempt. You must have a negative test result within 72 hours of your scheduled flight departure, or a positive test result between 15 and 90 days of your scheduled flight departure. If your rest result is inconclusive, you won’t be able to travel.
  • On arrival in Canada, you're required to undergo a COVID-19 test, unless you're exempt. For travel to Vancouver, you can pre-register for this test with LifeLabsOpens external site in a new window. If your test result is negative, you can leave the hotel to finish the remainder of your 14 day quarantine period at a suitable facility. If you test positive, you'll need to quarantine for 14 days in a designated government quarantine facility.
  • While waiting for your results, you're required to stay in a government approved hotel at your cost. You'll need to pre-book your accommodationOpens external site in a new window before your departure. The cost of your accommodation includes the room, food, cleaning, infection prevention and control measures, security and transportation.
  • Before departure, you’ll need to submit a suitable quarantine plan, which includes your travel and contact information and health-related questions to the Canadian Government through the ArriveCAN websiteOpens external site in a new window or the app. If you haven’t submitted this information before departure, or if you knowingly provide any false or misleading information you may be subject to a monetary penalty, up to C$5,000. 

Travel to Taiwan

All international arrival and transit passengers, regardless of nationality or visa status, will need to provide a negative COVID-19 PCR-test result issued within three business days before boarding their flight to Taiwan. 

For more information check the latest travel alerts when travelling from Australia.Opens external site in a new window

COVID vaccination for international travel

When international flights resume, governments and airlines may introduce requirements for passengers to have proof of a COVID vaccination. For more information, read the press releaseOpens external site in a new window.

Solomon Islands measles vaccination travel advisory

Following outbreaks of measles in the region, the Solomon Islands Government has issued a Travel Advisory, requiring visitors from countries including Australia, and Solomon Islands residents travelling to Australia and other destinations, to show proof of vaccination.

To enter the Solomon Islands, you'll need to show proof you have been vaccinated against measles at least 15 days before your arrival. Bring your official vaccination record with you in your carry-on bag. Travellers without evidence of vaccination may need to undergo a medical examination.

Read more on the Australian Government's SmartravellerOpens external site website.

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