Checked baggage

If you already have a booking, you can see your ticketed allowance at manage booking or ask your travel agent. If you’re about to make a booking on our website your ticketed baggage allowance will be confirmed on the review page before payment.

Different baggage allowances may apply each time you check-in baggage. If you check-in baggage for a multiple sector journey, usually the baggage allowance of the most significant carrierOpens external site in your itinerary will apply.

However, different rules may apply to tickets to and from the USA or Canada.

Acceptance of your baggage is subject to compliance with our:

• Conditions of carriage,
• applicable size and weight limits.
• applicable laws and security measures including those imposed by airports, and
• dangerous goods guide.

Note: even if your baggage meets the above requirements, we may refuse to carry it if it's not properly and securely packed. Finally, remember that no single item of checked baggage can exceed 32kg (70lb) and all cabin baggage must fit under the seat in front of you or in an overhead locker, including musical instruments.

Find out our checked baggage allowances for your Australian domestic or international flight:

Passengers requiring it for their own use may also check in medical/life dependant equipment and two pieces of mobility equipment without additional cost.

For USA flights only: there is no limit on the number of pieces of Mobility Equipment permitted to be carried for customers with a disability. Visit our mobility assistance page for further information.

We offer an unaccompanied baggageOpens external site in a new window service on most routes. This service may be a convenient and cost-effective alternative to paying excess baggage rates. You must hold a valid international ticket (for travel on any airline) between the origin and destination airports.

The baggage must be consigned at the freight terminal before your flight and can only consist of personal clothing and articles including books, portable music instruments and portable sporting equipment.

Unaccompanied baggage is carried on a 'space available' basis to the destination, and not necessarily on the same flight you're travelling on.

Note: you may be required to pay handling or government customs and quarantine charges at the destination for your unaccompanied baggage.

Note: The USA Transportation Security Administration (TSA) have placed restrictions on uplifting personal effects and household goods to the USA. These restrictions also apply to unaccompanied baggage accepted as freight to the USA.

For more information call 13 12 13 within Australia or your local Qantas Freight officeOpens external site in a new window.

All contents of your baggage need to be packed securely and appropriately. Do not pack valuables, essential medication or important documents in your checked baggage

You must ensure each item of checked baggage is labelled with your name, address and contact details. We recommend that you lock your baggage. However, it may be necessary for governments, airports or their contractors to open and inspect your baggage as part of the security screening process. If your baggage is locked, and you aren't present when it's necessary to open it, the lock may be broken by security screeners.

For passengers travelling to or from the United States, the USA Transportation Security Administration (TSA) advises that you can avoid the need for locks to be broken by using a TSA recognised locking mechanism, which can be opened by the TSA. Visit the TSA website for further information.

If you choose to utilise baggage-wrapping services offered at some airports, you should allow additional time to complete this process before check-in. If security wrapping needs to be removed for inspection by governments, airports or their contractors as part of the security screening process it will not be replaced.

We're unable to advise you at the time of check-in whether your baggage will need to undergo additional security checks.