Qantas and SmartLynx Australia partnership aircraft tails

Qantas and SmartLynx Australia (formerly Skytrans)

In partnership with SmartLynx Australia, we're taking customers to majestic Lord Howe Island.

About SmartLynx Australia

Skytrans has officially rebranded to SmartLynx Australia. Qantas customers can continue to expect the same quality of service when flying with our codeshare partner.

SmartLynx Australia is an Australian regional airline that has been servicing the Cape and Torres Strait region in Queensland for more than 30 years. 

Find out what you can expect when flying with SmartLynx Australia network.

Network

Lord Howe Island overview

You can now book Qantas codeshare flights operated by SmartLynx Australia for flights between Sydney and Lord Howe Island for travel from 26 February 2026.

When booking or flying on a Qantas codeshare flight operated by SmartLynx Australia, your flight will display as 'Operated by SmartLynx Australia for Flexflight'. Flexflight is a provider of distribution and ticketing capabilities for SmartLynx Australia.

Before you fly

Lady looking at manage booking on a laptop

There is a range of benefits available that can be booked ahead of your trip when flying on a Qantas codeshare flight with SmartLynx Australia. Visit Manage booking if you require further information.

Benefits included for Qantas codeshare services operated by SmartLynx Australia

Economy
Platinum One/
Platinum
Gold  Silver Qantas Club Bronze
Seat selection (paid or complimentary) via qantas.com
No, not included    No, not included No, not included No, not included    No, not included
Seat selection (paid or complimentary) via SmartLynx Australia
No, not included   
No, not included No, not included No, not included No, not included
Online check-in via qantas.com when your first flight is operated by Qantas
Yes, included Yes, included Yes, included Yes, included    Yes, included
Online check-in via airline partner when your first flight is operated by SmartLynx Australia
No, not included    No, not included No, not included No, not included   
No, not included
Special meal request
No, not included No, not included No, not included No, not included No, not included
Purchase additional / excess baggage prior to departure
No, not included    No, not included No, not included No, not included    No, not included
Benefits included for Qantas codeshare services operated by Skytrans

At the airport

lady walking through airport terminal

The operating carrier is responsible for checking in customers travelling on Qantas codeshare services. Check your itinerary to locate the departure terminal and ensure you check in with the operating carrier.

Benefits included for Qantas codeshare services operated by SmartLynx Australia

Economy
Platinum One/
Platinum
Gold  Silver Qantas Club
Bronze
Baggage Through Check from Qantas operated flight
Yes, included    Yes, included    Yes, included    Yes, included    Yes, included
Boarding Pass Through Check from Qantas operated flight
Yes, included    Yes, included    Yes, included Yes, included    Yes, included   
Extra checked baggage allowance 
No, not included No, not included  
No, not included No, not included    No, not included  
Priority airport check-in
No, not included No, not included  
No, not included  
No, not included    No, not included  
Priority boarding
No, not included   
No, not included  
No, not included  
No, not included    No, not included
Priority baggage handling
No, not included No, not included No, not included No, not included    No, not included
Benefits included for QF codeshare services operated by Skytrans

Baggage allowances

Your carry-on baggage allowance is determined by the carrier operating your flight. 

Your checked baggage allowance for these flights is 14kg for your first piece and 9kg for your second piece of luggage, a total of 23kg across two bags. As these flights may have weight restrictions, your second piece of luggage may need to travel on a different aircraft.

Lounge access

Couple in Qantas Club enjoying a drink

Eligible customers and their guests can access the following lounge when flying on a Qantas codeshare fight operated by SmartLynx Australia to Lord Howe Island.

For more details on Qantas' lounge access policy, visit lounge access eligibility 

Benefits included for Qantas codeshare services operated by SmartLynx Australia

Economy
Lounge access

Platinum One/
Platinum
Gold  Silver Qantas Club
Bronze
Sydney domestic (Qantas Lounge) 
Yes, included    Yes, included    No, not included    Yes, included    No, not included   
Benefits included for Qantas codeshare services operated by Skytrans

Qantas Frequent Flyers

Couple enjoying cocktails

Qantas Frequent Flyers can earn Qantas Points and Status Credits by booking the codeshare flight. You can also use a combination of points and cash with Points Plus Pay for flights between Sydney and Lord Howe Island.

Airline code When booked as a Qantas codeshare flight When booked as a SmartLynx Australia flight
Earn Qantas Points Yes, included No, not included
Earn Status Credits Yes, included No, not included  
Classic Flight Rewards Yes, included No, not included
Points Plus Pay Yes, included
No, not included
Skytrans summary

Support

child travelling alone

Special requests

To benefit from the following special requests, contact SmartLynx Australia directly:

  • assistance for children travelling alone,
  • medical assistance,
  • transporting oxygen for medical purposes, and
  • transport on a stretcher.

Missed connections

Sometimes things don't go to plan, and we recognise the impact delays and missed connections can have. In the event this happens to you, below is some key information.

If you missed a connection due to the late arrival of your aircraft, the delivering carrier is responsible for ensuring you make your final destination.

Lost baggage

If your baggage doesn't arrive on the same flight as you, contact the Arrival Service desk of the delivering carrier in the arrivals hall.

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Important information

Disclaimer: ~ You must be a member of the Qantas Frequent Flyer program to earn and redeem Qantas Points. A joining fee may apply. Qantas Frequent Flyer membership, Status Credits and the earning and redemption of Qantas Points are subject to the Qantas Frequent Flyer program Terms and Conditions

Disclaimer: ^ Classic Flight Rewards are available on Qantas, Jetstar and partner airlines. Seats are subject to capacity controls, availability is limited, and some flights may not have any Classic Flight Rewards available. All one-way Economy Classic Flight Reward fares and taxes, fees and carrier charges are accurate as at 16 August 2024 and may vary at the time of booking. Taxes, fees and carrier charges are payable to Qantas (excluding any amounts payable to third parties at the airport) by an Accepted Payment Card in addition to the points required on Classic Flight Reward flights. Qantas Points required and taxes, fees and carrier charges are subject to change and quoted at the time of booking. For more information, visit Classic Flight Rewards Selected flights ('codeshare flights') operated by Qantas Frequent Flyer partner airlines also offer the option of a Qantas (QF) flight number. When booking an eligible QF flight number, members earn Qantas Points and Status Credits at the Qantas rate. All flights operated by partner airlines offering a QF flight number are available for booking on the Qantas website.

Disclaimer: # Points Plus Pay is available on any flight with a Qantas (QF), Jetstar (JQ), Jetstar Asia (3K) or Jetstar Japan (GK) flight number and selected partner airlines when travelling on a Qantas fare, as long as there is a seat available for sale. The Qantas Points required include taxes, fees and carrier charges (excluding any amounts payable to third parties at the airport), are subject to change and are quoted at the time of booking - a minimum number of points applies. Qantas Points may not be earned on some fare types or on some oneworld® Member Airline or airline partner flights. For more information, visit Points Plus Pay

Disclaimer: * Qantas Points and Status Credits (where applicable) are earned on Eligible Flights with a Qantas or applicable oneworld® Member Airline or Airline Partner flight number on your ticket. Qantas Points and Status Credits may not be earned on some fare types and booking classes. For full details see the Qantas Frequent Flyer program Terms and Conditions and Airline Earning Tables