Qantas International network changes

All Qantas and Jetstar international flights have been suspended from the end of March until at least 31 May 2020. More than 150 aircraft will be grounded during this time, including all our A380s, 747s and B787s. Some additional scheduled and special services will operate to assist with essential travel.

Last updated: 9 April 2020

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Due to high demand, we're experiencing some delays in call wait times and the processing of flight credits and other options. We thank you for your patience.

Check Manage Booking or flight status for the most up-to-date information on your flights.

Flying soon?

We will be contacting Qantas and Jetstar customers impacted by these changes in the coming weeks. Calls will be prioritised by travel date and due to the volume of changes, we ask for you to wait to be contacted unless your travel is imminent.

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Domestic flight updates

Temporary inflight and airport service changes

Due to the reduction in travel demand and government restrictions we have temporarily changed some of our services. This includes a significantly reduced food and beverage and inflight entertainment offering, as well as the closure of all lounges, meeting rooms and valet parking.

See impacts to services

Flights between Australia and China

Flights between Sydney and Shanghai are suspended until at least mid-July.