Take advantage of the various benefits you can enjoy as a member of the Qantas Club when you're at the airport or relaxing in the lounge.
Some Qantas lounges have reopened. See which lounges are open at Temporary inflight and airport service changes.
On this page
As a Qantas Club member access a range of domestic check-in options regardless of your class of travel. Check-in your way using the Qantas App, online or kiosks at selected airports.
Extra checked baggage allowance
Take advantage of extra checked baggage allowances on most Qantas flights when travelling in Economy or Premium Economy.
On Departure upgrade requests for Qantas Australian Domestic flights
You may use your Frequent Flyer points to upgrade one class on domestic flights within Australia (where a seat is available) from Economy to Business (excluding Qantas and Partner Classic Flight Rewards).
Domestic: Qantas Club members can access the Premium Service Desk to check-in or for assistance and booking change requests. Alternatively, if you're only carrying hand luggage you can also check in at most major domestic Australian Qantas Club lounges.
International: Check in at dedicated Qantas Lounge counters available at most airports. You must be travelling on a Qantas operated service with a Qantas flight number.
Priority waitlist and airport standby
You’ll be given priority on fully booked Qantas flights when travelling on a paid ticket and where waitlisting is possible. Please note that waitlisting is not available on most discounted Economy airfares.
In the lounge
As a Qantas Club member, you'll be welcome in Qantas Club, Qantas International Business Lounges, partner airline and associated airline lounges worldwide. So, whether you're travelling for business or leisure, you can look forward to a more comfortable pre-flight experience.
Use the Qantas App to view your Qantas Club membership
Download the Qantas App to view your Qantas Frequent Flyer or Qantas Club membership card to access eligible Qantas lounges and check your membership expiry. The Qantas Frequent Flyer digital card is available on the Qantas App by selecting ‘My QFF’ and then the card icon in the top right-hand corner of the screen.
The Qantas Club
Most Qantas Club lounges feature complimentary refreshments, business facilities, Wi-Fi throughout and shower facilities. Qantas Club members and Partner members are welcome at The Qantas Club when your next onward flight that day is on a Qantas or Jetstar Airlines flight number. When flying domestically you may invite one guest.
International Business Lounges
Most International Business Lounges feature complimentary bar service, fresh snacks and beverage selection, news and entertainment. When visiting an International Business Lounge you may bring one guest who must be travelling with you on the same flight.
Qantas Regional Lounges
Available in Broome, Coffs Harbour, Devonport, Emerald, Gladstone, Kalgoorlie, Karratha, Launceston, Mackay, Port Hedland, Rockhampton and Tamworth. Qantas Regional Lounges feature light refreshments, complimentary Wi-Fi and comfortable seating.
When visiting a Qantas Regional Lounge you may bring one guest. Qantas Club members and Partner members are welcome at The Qantas Club when your next onward flight that day is on a Qantas or Jetstar Airlines flight number.
When travelling with American Airlines, as a Qantas Club member you and a guest are welcome at American Airlines Admirals Club lounges. Simply present your Qantas Club card together with your boarding pass at the lounge reception. Both you and your guest need to be travelling together further that day on a flight marketed and operated by the partner airline whose lounge you wish to visit.
Qantas Club Members will be welcomed at the Emirates Business Lounge in Dubai when their next onwards flight that day is on a flight with a Qantas (QF) flight number. Both you and your guest need to be travelling together further that day.
When travelling from London Heathrow on an Economy Class ticket, Qantas Club Members can access the Qantas London Lounge provided they are travelling on a Qantas operated aircraft on a flight with a Qantas (QF) flight number. When departing London Heathrow on a Business or First Class ticket on either a Qantas (QF) or Emirates (EK) flight number on either a Qantas or Emirates operated aircraft, Qantas Club members can choose to access the Qantas London Lounge or the Emirates Lounge.
Qantas Club members and a guest can enjoy access to Alaska Airline's Club lounges in Los Angeles, Seattle, Anchorage and Portland when travelling on an Alaska flight, connecting to, or from, a Qantas international operated flight. Present your Qantas Frequent Flyer membership or Qantas Club card to gain access.
You will be welcome in any associated lounges at international ports to which Qantas flies, but where it does not operate its own lounge or partner airline lounge. Our Associated lounges are operated by, or on behalf of, other airlines.
Present your Qantas Club card with your boarding pass at the lounge reception. You may also invite one guest who must be travelling with you on the same flight.
Invite a guest
You’re welcome to invite a guest to join you in one of our domestic Qantas Club or Business Lounge locations, if you're flying domestically on Qantas, QantasLink or Jetstar within Australia. On Jetstar within New Zealand you may bring one guest to join you in a Qantas Club lounge.
When visiting an international Qantas Club lounge, you can invite one guest each time you visit. Both you and your guest need to be travelling together further that day on the same flight.
Customers who use Lounge Access Passes or Complimentary Lounge Invitations without Qantas Club membership are not entitled to bring additional guests or children.
Earn Qantas Points
As a Qantas Club member, you're also given complimentary membership of the Qantas Frequent Flyer program. For more information and the Terms and Conditions of the Frequent Flyer program, visit Qantas Frequent Flyer program.
By completing your Qantas Frequent Flyer Profile when you join The Qantas Club, you will help us provide you with our most personalised service. Every time you travel with Qantas we will know your seating preferences, special requirements and any other travel preferences you may have. When you quote your membership number, our reservations staff will be able to access your record and accommodate your travel requirements wherever possible, on Qantas operated and marketed flights. You can update or amend Your Profile at any time.
Priority phone service
Let us assist you with access to a priority phone service. The numbers are also conveniently located on the back of your Qantas Club card. For specific lounge details, visit Lounge locations.
|Country or territory||Phone|
|Australia||13 11 31|
|New Zealand||0800 105 500|
|Worldwide||+61 2 9433 2329|
Disclaimer: 1. Extra checked baggage allowance is only available on Qantas operated jet flights with a QF flight number on your ticket (excluding Jetstar operated services). Size and weight restrictions apply. Qantas Club extra baggage allowance is not additional to Platinum, Gold or Silver Frequent Flyers extra baggage allowance. Visit Baggage information for details.
2. On Departure upgrades are subject to capacity controls and availability is limited. Available to request for domestic Qantas operated flights with a QF flight number, excluding Qantas and Partner Classic Flight Rewards. Read more about Classic Upgrade Rewards.
3. Meeting room capacity varies across ports.
Disclaimer: 4. Jetstar Airlines refers to Jetstar (JQ), Jetstar Asia (3K), Jetstar Japan (GK) and Jetstar Pacific (BL).
Disclaimer: 5. Includes American Airlines operated flights with a QF flight number on your ticket.
Disclaimer: 6. Lounges are not available in ports that are only serviced by Qantas codeshare flights.
Disclaimer: 7. The Annual Guest Card is only accepted in Qantas operated lounges branded as The Qantas Club and joint Qantas/American Airlines®. It is not accepted in associated and partner airline lounges and oneworld® airlines lounges.
Disclaimer: 8. You must be a member of the Qantas Frequent Flyer program to earn and redeem Qantas Points. A joining fee may apply. Membership and Qantas Points are subject to the Qantas Frequent Flyer program terms and conditions. Qantas Frequent Flyer Members will earn 3 Qantas Points per $1 when joining or renewing an Individual, Partner or Corporate Qantas Club membership using cash or a credit card. Points will not be earned if Qantas Points are used for membership payments. Qantas Points will be credited after 60 days of the date of Qantas Club membership purchase or renewal. Qantas Points will not be earned on the purchase of Lounge Access Passes, Qantas Club fees (other than join or membership fees) or Express Delivery charges.
Disclaimer: 9. Normally A$89.50. Australian GST inclusive. New Zealand NZ$50.00. Outside these countries, there is no membership fee for joining the Qantas Frequent Flyer program.