Singapore (Changi) airport

Singapore Changi airportOpens in a new tab or window (SIN) or simply Changi Airport, is one of the largest transportation hubs in Southeast Asia, located 20km (12.5 miles) from the city centre.

Flights

There are four terminals at Singapore Changi airport and Qantas flights QF1 to 399 operate from Terminal 1.

Jetstar Asia operates from Terminal 4.

Please note that some terminals may be closed due to COVID-19 or upgrade works.

Ticketing

Contact Qantas Telephone Sales within Singapore for assistance.

Check-in

Check-in is located on the departures level, Terminal 1.

Check-in at the counter or self-service kiosks for all customers is located at row 8. Check-in commences 4 hours prior to scheduled flight departure and remains open until 45 mins prior to each flight departure.

Want to explore Jewel before you depart Singapore? Qantas passengers can use the early check-in facilities at the Jewel Lounge from 8am - midnight daily, when check-in opens at the row 8 counters.

Online check-in is available for Qantas international flights (QF1-199), and other eligible connecting flights operated by oneworld, partner and codeshare airlines. Online check-in opens 24 hours before your flight and closes two hours before international flight departures.

For Qantas codeshare flights, customers may need to check in with the operating carrier rather than with Qantas. Ask airport staff for more detail.

At the boarding gate

Customers are reminded that an Australian Government liquids, aerosols and gels (LAGS) restrictions apply. Additional checks are conducted at the gate lounge with all liquids and gels over 100 mls not allowed to be brought onboard including bottled water purchased in the terminal. Duty Free can be purchased and will be brought to the aircraft by Duty Free Sales staff prior to departure (please retain the receipt for collection of Duty Free goods).

Flight status

View our flight status page for departure information.

Immigration

Immigration have dedicated counters for customers over 60 years of age and for families travelling with young children and infants. These counters are located to the right in the arrivals hall.

Baggage

Baggage carousels are located in the arrivals hall on level 1.

Information monitors display flight carousel numbers.

Baggage services in handled by Singapore Airport Terminal Services Lost and Found.  The counter is located in the arrivals hall.

Flight status

View our flight status page for arrival information.

Between terminals

Please note that some terminals may be closed due to COVID-19 or upgrade works, visit Singapore AirportOpens in a new tab or window for the latest updates.

The complimentary Sky-Train operates between Terminals 1, Terminal 2 and Terminal 3.

From Terminal 1 to Terminal 2, it can be boarded near Gate D40, or from the departures level near check-in row 14.

From Terminal 1 to Terminal 3, it can be boarded near Gate C1, or from departures level near check-in row 1.

A complimentary shuttle bus service operates between terminal 2 and terminal 4.

The shuttle bus pick-up point at Terminal 2 is located at door 1 in the arrival hall. The drop-off point at Terminal 4 is at the departure hall between Door 3 and 4.

Transferring from Terminal 1 and Terminal 3, to Terminal 4. Passengers will need to first make a connection to Terminal 2 via the Skytrain, followed by taking the shuttle bus to Terminal 4.

Visit the Changi Airport Singapore websiteOpens in a new tab or window for more information about transferring between terminals.

Terminal map

Please refer to Changi AirportOpens in a new tab or window to see the current airport map.

Find out more about lounge features, operating hours and access to the Qantas Singapore Lounge

Transport Details
Car The airport is approximately a 15 minute drive from the city.
Visit Singapore Changi airportOpens in a new tab or window for current car parking rates. 
Taxis Approximately S$20 - S$40 one way to the city. Fares are metered and there is an additional airport surcharge for all trips originating from the airport.  
Buses The Airport Shuttle operates a city/hotel transfer service regularly from 6am to just before midnight. The Airport Shuttle Service Counter is located in the arrivals hall.  Fares start from S$9 per adult and S$6 per child one way.
Train MRT TrainsOpens in a new tab or window operate to the city centre from Terminals 2 and 3. Services operate from 6am to midnight and depart regularly.
Lists the transport options for getting to and from Singapore airport.

Important information

Times and prices are a guide only.

Disclaimer: * Note that only the previous stop for each flight is shown. If you're unsure of the stops for a multi-stop flight, check the online timetableOpens in a new tab or window Gate numbers are subject to change. Times for codeshare flights are subject to confirmation from the operating carrier, therefore there may be a delay in this information being updated.