Travel documents

Before departure it's important to consider what travel documents you need for travel including your ticket, valid passport, forms of photo identification and more.

On this page


You need a valid airline ticket to travel on any domestic or international flight. If you’re travelling on an electronic ticket (e-ticket), you’ll be issued with an itinerary receipt that you should carry with you at all times. Familiarise yourself with our Conditions of Carriage.


All passengers need a valid passport for international travel, regardless of the destination.

Some countries require at least six months validity remaining on your passport; check with the consulates of all the countries you’re planning to visit prior to your departure, as you may be refused entry if you don't comply. 

Important things to know before you go:

  • Visit the IATA Travel CentreOpens in a new tab or window to check the passport validity requirements of your destination.
  • On departure, you need to present your passport, boarding pass and any required completed passenger departure documents.
  • When you arrive at your destination, you need to present your passport and any required completed passenger arrival documents.
  • If you need to apply for or renew an Australian passport visit Passports AustraliaOpens in a new tab or window for more details.

Machine readable passports

Most countries now require customers to travel with a machine readable passport. 

You should check with the embassy of the country you're travelling to for their specific passport requirements. Non-compliance can result in denied boarding.

Forms of identification


A visa is permission for a non-citizen to travel to or transit through a particular country. To find out if you need a visa for travel to, or a transit visa to travel via, a particular country, visit the IATA Travel CentreOpens in a new tab or window.

If you need a visa to travel to a particular country, you need to contact the embassy of the country you are visiting. Alternatively, for some visas you can visit VisaLink to request and process your visa application.^

Arrival documents

When travelling internationally, you may be required to complete an arrival document. This may be in the form of a paper document provided to you, or an online document that must be completed before travel.

  • When required, paper documents will be handed to you at check-in or distributed by cabin crew during the flight. 
  • Check the government website for the countries you're travelling to for more information on if an online document is to be completed.
  • For arrival at an Australian international airport, you'll receive a Passenger Card that you need to complete for each passenger and present with your passport at passport control.

Important information

Disclaimer:  * The Migration Regulations 1994 prescribe acceptable forms of identification for domestic passengers aged over 18, travelling on domestic sectors of International Flights. These forms of identification must be current, and must contain the full name and photograph of the presenting passenger.

Disclaimer: ^ VisaLink is a CIBT company. Qantas takes no responsibility for lost or misplaced documents that may occur during application. Qantas receives a commission from this provider for visa services made via Qantas.