Neighbour Free may be offered to customers travelling in Economy on most Qantas operated domestic flights and selected international flights. Eligible customers will receive an invitation email to purchase Neighbour Free, reserving the seat next to their standard seat, for a cost, on their eligible flight. They can also check their eligibility via the Qantas Neighbour Free Seating webpage. Neighbour Free refers to the personal seat space only and doesn’t include any additional baggage allowances and cannot be used for infant seating or to place items such as carry-on baggage or musical instruments. The amount for Neighbour Free is separate and additional to the amount paid (if applicable) for seating in the original booking. Qantas Points cannot be earned on this seat type. Neighbour Free is available for purchase between 48 hours and up to 1 hour before domestic departure and up to 2 hours before international departure. Customers are responsible for ensuring that they have sufficient funds on their nominated payment card at the time of purchase.
Neighbour Free cannot be guaranteed as seats may need to be changed for operational, safety or security reasons, even after boarding the aircraft. For more information on cancellations and refund eligibility, refer to the full terms and conditions.
Standard seat selection is complimentary when travelling on any Qantas operated domestic flights QF400-1299 (excluding select QantasLink services). Standard seat selection is also available on Qantas operated international flights QF1-329 and fees may apply.