Neighbour free seating
B787 aircraft Economy

Neighbour Free seating

Neighbour Free gives you more space to relax in Economy. When you reserve Neighbour Free, the seat next to you remains free throughout your flight. 

About Neighbour Free

Neighbour Free offers you the opportunity to reserve the seat next to you, so you can enjoy extra space and comfort when travelling in Economy. If eligible, you'll be sent an email invitation to reserve a Neighbour Free seat from 48 hours before your scheduled flight departure. Neighbour Free can be reserved up to 1 hour before departure for domestic flights and up to 2 hours before departure for international flights. Neighbour Free seats are subject to availability and may need to be changed for operational, safety or security reasons, even after boarding the aircraft.  

Neighbour Free is currently available on majority of Qantas operated Australian domestic flights and selected International flights.

Check your Neighbour Free eligibility

If you are flying with us and want to see if you're eligible to reserve a Neighbour Free Seat, enter your booking details below.

Neighbour Free is only available 48 hours before your flight.

How does it work?

Receive invitation

If eligible for Neighbour Free, within 48 hours of your scheduled flight departure, you may receive an email invitation to reserve your Neighbour Free seat. 

Reserve your seat
  1. Select your Standard seat followed by your Neighbour Free seat.
  2. Provide your payment details and submit your request.
  3. We'll email you confirming your reservation. If we’re unable to secure your reservation, you will receive a full refund for the Neighbour Free portion of your flight. 
At the airport

Your Standard seat and Neighbour Free reservation will be available on our boarding pass. There is nothing further you need to do. 

What does it look like?

Using the seat map, you can reselect your Standard seat and your adjacent seat to make it Neighbour Free. This diagram represents a three seat configuration when selecting Neighbour Free for one or two passengers or simply selecting your seat.

Neighbour Free seat diagram

FAQs

Discover frequently asked questions about Neighbour Free. 

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Important information

Neighbour Free may be offered to customers travelling in Economy on most Qantas operated domestic flights and selected international flights. Eligible customers will receive an invitation email to purchase Neighbour Free, reserving the seat next to their standard seat, for a cost, on their eligible flight. They can also check their eligibility via the Qantas Neighbour Free Seating webpage. Neighbour Free refers to the personal seat space only and doesn’t include any additional baggage allowances and cannot be used for infant seating or to place items such as carry-on baggage or musical instruments. The amount for Neighbour Free is separate and additional to the amount paid (if applicable) for seating in the original booking. Qantas Points cannot be earned on this seat type. Neighbour Free is available for purchase between 48 hours and up to 1 hour before domestic departure and up to 2 hours before international departure. Customers are responsible for ensuring that they have sufficient funds on their nominated payment card at the time of purchase.

Neighbour Free cannot be guaranteed as seats may need to be changed for operational, safety or security reasons, even after boarding the aircraft. For more information on cancellations and refund eligibility, refer to the full terms and conditions 

Standard seat selection is complimentary when travelling on any Qantas operated domestic flights QF400-1299 (excluding select QantasLink services). Standard seat selection is also available on Qantas operated international flights QF1-329 and fees may apply.