Essentials Protection Plan
- Coverage for trip cancellation, interruption, emergency medical treatment, delay or lost baggage.
- Non-insurance services, including 24/7 worldwide traveler assistance and concierge services.
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Before you purchase any of the plans we offer, please review the plan information that applies to your purchase.
For plans purchased after 1 July 2019: For any queries about your policy, including cancellation, refer to your Plan Document or contact Trip Mate.
For plans purchased before 1 July 2019: For any queries about your policy, including cancellation, refer to your Plan Document or contact QBE.
Plans are described on a general basis only, view the full plan details here and select your state.
Certain restrictions, exclusions and limitations apply to all insurance coverages and services, which may vary by state, including an exclusion for pre-existing conditions.
Qantas offers travel protection plans as described in our Travel Retailer Disclaimer.
^Premium Protection Plan includes Cancel For Any Reason benefits, which reimburse up to 75% of your non-refundable trip costs if you have to cancel for any reasons that are not already covered by your plan. Additional terms apply. In NY, Cancel For Any Reason is provided by Qantas as a Cancelation Fee Waiver, which is not insurance and is not and is underwritten by United States Fire Insurance Company. The cost of this non-insurance Cancellation Fee Waiver is factored into the plan cost for Premium Protection Plan offered to residents of New York. Residents of New York can purchase the Cancellation Fee Waiver separately from the rest of the Premium Protection Plan, and the Premium Protection Plan can be purchased without the Cancellation Fee Waiver. To purchase the Cancellation Fee Waiver separately, contact Qantas. To purchase the Premium Protection Plan without the Cancellation Fee Waiver, contact Trip Mate.
Plan payments are for the full travel protection plan, which consists of insurance benefits and non-insurance services. The insurance benefits in the plans are underwritten by United States Fire Insurance Company (Administrative Office: 5 Christopher Way, 2nd Flr, Eatontown, NJ 07724) under Policy Form Series T210 et. al. and TP-401 et. al. and are administered by Trip Mate Inc., (*in CA & UT, dba Trip Mate Insurance Agency) 9225 Ward Parkway, Suite 200, Kansas City, MO, 64114, 1-833-297-2263. Non-insurance Services: are not insurance benefits underwritten by United States Fire Insurance Company. 24-Hour Assistance Services are provided by: Generali Global Assistance and Global Xpi Medical Records Services are provided by Trip Mate.