Menu Select terms and conditions

You must be travelling on an eligible Qantas operated international service.
Menu Select is available to Business, Premium Economy and Economy customers travelling on a confirmed commercial ticket on selected flights. The list of eligible flights may be updated from time to time, and Qantas reserves the right to add or remove eligible flights without notice.

Menu Select is available on the following flights:

Route paths, flight numbers and cabin class where menu select is available
Route flying between	Flight number	Cabin
Australia and London Heathrow	QF1, QF2, QF9, QF10	Business and Premium Economy
Australia and London Heathrow	QF1, QF9	Economy (Australia to Singapore and London only)
Australia and Los Angeles	QF11, QF12, QF15, QF16, QF17, QF18, QF55, QF56 QF93, QF94, QF95, QF96	Business, Premium Economy and Economy
Australia and Dallas Fort Worth	QF7, QF8	Business, Premium Economy and Economy
Australia and San Francisco	QF49, QF50, QF73, QF74	Business, Premium Economy and Economy
Australia and Hong Kong	QF29, QF30, QF83, QF97, QF98, QF117, QF118, QF127, QF128, QF180	Business
	QF29, QF30, QF117, QF118, QF127, QF128	Premium Economy
	QF29, QF83, QF97, QF117, QF127	Economy
Australia and Singapore	QF1, QF2, QF35, QF36, QF37, QF38, QF51, QF52, QF81, QF82	Business
	QF1, QF2, QF35, QF36	Premium Economy
	QF1, QF35, QF37, QF51, QF81	Economy
Australia and Tokyo (Haneda and Narita)	QF25, QF26, QF61, QF62, QF79, QF80	Business
	QF25, QF26	Premium Economy
	QF25, QF61, QF79	Economy
Sydney and Honolulu	QF3, QF4	Business, Premium Economy and Economy
Sydney and Shanghai	QF129, QF130	Business
Sydney and Shanghai	QF129	Economy
Sydney and Osaka	QF33, QF34	Business
Sydney and Osaka	QF33	Economy
Sydney and Beijing	QF107, QF108	Business
Sydney and Beijing	QF107	Economy
Sydney and Manila	QF19, QF20	Business
Sydney and Manila	QF19	Economy
Sydney and Bangkok	QF23, QF24	Business
Sydney and Bangkok	QF23	Economy
Sydney and Jakarta	QF41, QF42	Business
Sydney and Jakarta	QF41	Economy
Sydney and Johannesburg	QF63, QF64	Business and Premium Economy
Sydney and Johannesburg	QF63	Economy
Sydney and Santiago	QF27, QF28	Business and Premium Economy
Sydney and Santiago	QF27	Economy
Sydney and Vancouver	QF75	Business, Premium Economy and Economy

3. The Menu Select service is available via manage booking, and requests can be made or changed between 7 days and 12 hours prior to departure.

4. While Qantas will make reasonable efforts to fulfil all meal requests, meal choices cannot be guaranteed.

5. If you change your flight or departure date then your request will be cancelled. You must re-submit your order via manage booking.

6. If Qantas changes your flight or departure date then Qantas will endeavour to fulfil your order as originally made. However, for operational reasons your meal choice may not be available on your new flight.

7. Menu Select is separate from the special meal options for dietary requirements. If you require a special meal order please make this choice via manage booking.

8. If you have already chosen a special meal or a special meal is loaded in your profile then you will not be eligible to pre-order your meal unless the special meal is removed from the profile. If both orders appear in your booking your Menu Select order will be cancelled.

9. If you have chosen 'No meal - maximise my rest' and you change your mind then Qantas will still offer refreshment items onboard however a full meal may not be available for you.

10. Qantas reserves the right to make changes and substitute ingredients that may become unavailable due to operational circumstances.

11. Meals served onboard may differ in appearance from the images of the same meals on qantas.com.

12. If you have pre-ordered a meal and change your mind onboard then crew will make reasonable endeavours to accommodate your change, however they may not be able to fulfil your request to provide an alternative full meal.