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An update on flexible Classic Flight Reward seats

From 1 January 2023, fee-free date changes under Fly Flexible will no longer be offered on Qantas domestic, international and trans-Tasman Classic Flight Reward seats.

You may still be able to change or cancel your flight, depending on the rules of the fare you’ve booked. Check your fare conditions for all restrictions and fees.  

If however, you’ve booked an eligible trans-Tasman or International Classic Flight Reward before 30 September 2022, you’ll still be able to change your travel dates or cancel your booking fee-free until 31 December 2022. Additional points may be required.

For more information on eligible flights and full terms and conditions, visit Fly Flexible.

Need more information? See our Frequently Asked Questions.

How to book a Classic Flight Reward


 

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Log in to your Qantas Frequent Flyer account

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Search for your flights

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Look for the Classic Flight Reward ribbon showing available flights 

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Select your flights and complete your booking
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Frequently Asked Questions

What happens if I need to change my travel dates?

For all changes to travel dates your applicable Fare Rules and the Qantas  Conditions of Carriage apply.  If we’ve cancelled your Qantas flight, we'll rebook you on the next available one to your travel destination (if possible). Alternatively, you can opt for a refund. These will be at no additional cost to you.

Can I use cash if I don’t have enough points for the Classic Flight Reward seat I want to book?

No, the points fee waiver applies to Classic Flight Rewards booked using points and not Points Plus Pay - Flights. If you are short on points, you can also purchase Top-up points to achieve the balance you need for your booking.

I’m short of the amount of points I need for the destination I want to travel to. How do I get more Qantas Points?
There are hundreds of ways to earn points on the ground. You can also purchase Top-up points to achieve the balance you need for a specific reward.

Does the points fee waiver apply to both one-way and return Classic Flight Rewards flights?
Yes, the points fee waiver applies to one-way, return or multi-segment itineraries, provided the booking contains Classic Flight Reward seats only, and not a commercial fare.

I booked a Classic Flight Reward last month, does this policy apply for me?
Yes, the points fee waiver will apply to both existing and new Classic Flight Reward bookings provided you make and then change or cancel your bookings in the eligible period.

Will I earn Status Credits on Classic Flight Rewards?
No, you cannot earn Status Credits on Classic Flight Rewards. However, if you are a Points Club member you will earn Status Credits on all Qantas marketed Classic Flight Reward bookings. Visit qantas.com/pointsclub to find out more.

How do I book a Classic Flight Reward?
When searching for a flight, select ‘Use Points’ and look for the Classic Flight Reward symbol showing available flights. Select your flight and complete your booking.

Will the Reward Assistance Fee or Service Fee apply if I make or change my Classic Flight Reward booking through a Qantas contact centre?
Yes, the normal Reward Assistance Fee or Service Fee for making or changing your Classic Flight Reward booking through the Qantas Contact Centre will apply.

Do I need to use all points for my Classic Flight Reward?
Classic Flight Rewards segments can only be booked using Qantas Points. The taxes, fees and carrier charges quoted at the time of booking must be paid for using cash or may be paid with either points or cash when booking on qantas.com.

 

    Important information

    You must be a Qantas Frequent Flyer to earn and use Qantas Points. A joining fee may apply. Membership and points are subject to the Qantas Frequent Flyer program Terms and Conditions.

    Disclaimer: *Fees will be automatically waived on changes or cancellations to any domestic Classic Flight Reward booking made, changed or cancelled until 30 September 2022 and to Trans-Tasman or International Classic Flight Reward bookings made before 30 September 2022 and changed or cancelled by 31 December 2022. Additional points may be required. To be eligible for the fee waiver, all flights in your booking must be Classic Flight Rewards. If you combine Classic Flight Rewards with non-Classic Flight Reward fares ("Commercial Fares"), the cancellation fee waiver will not apply. You may be eligible for fee-free date changes as part of our Fly Flexible terms and conditions. Reward Assistance and Service Fees may apply. For a list of all Classic Flight Reward service fees, see the Fee Schedule in the program Terms and Conditions.

    Disclaimer: ^ Classic Flight Rewards are available on Qantas, Jetstar and partner airlines. Seats are subject to capacity controls, availability is limited, and some flights may not have any Classic Flight Rewards available. Taxes, fees and carrier charges are payable to Qantas (excluding any amounts payable to third parties at the airport) by an Accepted Payment Card in addition to the points required on Classic Flight Reward flights. Qantas Points required and taxes, fees and carrier charges are subject to change and quoted at the time of booking. For more information, visit Classic Flight Rewards.

    Disclaimer: ++ Top-up points may be purchased in blocks of 1,000 points, from a minimum 1,000 points to a maximum 150,000 points per purchase. Top-up points can be purchased four times per member in a 12-month period. Dollar amounts required for points are subject to change at any time without notice. You must be a Qantas Frequent Flyer member for at least 30 days before purchasing Top-up points online, and you can purchase online if your form of payment is Visa, Mastercard or American Express. To purchase Top-up points using JCB or DIners Card, contact the Frequent Flyer Service Centre. A Service Fee will apply for Top-up points purchased via the Frequent Flyer Service Centre. See full terms and conditions.

    Disclaimer: † Transfers cannot be reversed or cancelled and do not count as activity on your account, or the account you transfer points to, for the purpose of preventing your points from expiring. Points that are transferred to a family member will be subject to the points expiry date that currently applies to the receiving family member's Qantas Frequent Flyer account. If the family member receiving the points has been inactive for an extended period, it is possible for the transferred points to expire at the end of the calendar month in which the transfer is made.