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Fly Flexible

From 1 January 2023, fee-free date changes under Fly Flexible are no longer offered on Qantas international and trans-Tasman flights. 

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You may still be able to change or cancel your flight, depending on the fare type you’ve purchased. Check your fare conditions for any restrictions and fees. 

Flexible flight options

We've pre-packed flexibility into our fares, so if you think you may need to plan your trip with more flexibility you may like to consider the following options:

Flex

Purchase flexibility in your booking

If you book a saver or flex fare, you'll have more flexibility if you need to change your ticket. A fare difference may apply. 

  • Saverfares offer more ticket flexibility with the ability to change your flights for a fee. 
  • Flex fares allow you to change your travel dates as often as you need.
Cancel for any reason

Cancel for any reason

Qantas frequent Flyers can cancel for any reason online within 24 hours of making an eligible booking directly on qantas.com and we’ll waive the cancellation fee.

Flex

Request a Flight Credit and rebook when you're ready 

If you need to change your travel plans and you're not sure when you'd like to travel, you may wish to cancel your flights and request a Flight Credit to use when you're ready to rebook.

Important information

Disclaimer: ^   When you make an eligible flight booking as a Qantas Frequent Flyer on qantas.com, via the Qantas app or through your local Qantas office you can cancel for any reason online, within 24 hours of making your booking, the cancellation fee will be waived. Eligible flight bookings include bookings made directly with Qantas on qantas.com, via the Qantas app or through a Qantas office, that were flights for travel within or from Australia, paid with cash, a mixture of cash and Qantas Points, Classic Flight Reward bookings, or a combination of Classic Flight Reward and non-Classic Flight Reward bookings, and were made more than 30 days before departure of your first flight. Eligible ancillary products include pre-paid seat requests, pre-paid additional baggage allowances, and offset flight carbon emissions. The value of your flights and any eligible ancillary products will be refunded to your original form of payment. To cancel, visit Manage booking, and sign in to your Frequent Flyer account to access this option. For more information view the full Cancel for any reason terms and conditions.