Reputation is everything in business and these hotels have earnt theirs by consistently outclassing the competition when it comes to looking after their guests. As a baseline, they offer great rooms and restaurants. Location and technology also count – as do design and amenities – but it’s always the service that leaves the most lasting impression. It’s pretty simple: you work hard and you want your hotel to work hard for you, too.
Park Hyatt Sydney
Park Hyatt Sydney is a popular spot for titans of finance and tech, corporate tsars and movie stars. All of them come for its exceptional care, impeccable facilities and spectacular views of the harbour. With more than 25 years of service under its belt, the hotel is renowned for privacy, discretion and the sort of attention to guests’ needs that lets visiting businesspeople concentrate on deals and not sweat the details of their stay. The full-service business centre employs multilingual staff and The Gallery space, which can be used before events, comes with harbour glimpses from its foyer.
Grand Hyatt, Melbourne | 2017 Readers' Choice
This Collins Street stalwart counts some of Australia’s top companies as neighbours and caters to the suit set with impressive executive suites, an award-winning buffet breakfast and a health club frequented by Melbourne’s C-suite. Thoughtful and unique extras include a women- only floor (subject to availability) and a complimentary long-term storage service for regular guests to store their gear. Its event spaces can accommodate up to 730 people in a single sitting and the hotel has an events app so conference attendees will have access to all the information they need for smooth operations.
Crown Towers, Melbourne
This is a benchmark hotel for Australian hospitality. Crown’s staff is switched on, systems run to plan and the facilities for work and play are peerless. Its 481 rooms include 82 suites and 32 villas. Crystal Club guests have access to the impressive executive lounge and meeting areas, while the Crown Conference Centre caters for events of up to 840 people. Off-duty dining at the casino complex includes Dinner by Heston and three restaurants from Neil Perry, while the health and fitness facilities (pictured at top) are second to none.
Next Hotel, Brisbane
What Next lacks in looks it makes up for in innovative extras for the corporate client. Its city-centre location and 304-room tower come with wi-fi across unlimited devices, a smartphone in every room for guests to use (with free local calls and hotspot) and complimentary minibar items. But the highlight is the In Transit Zone, a space for rest or work with sleep pods, showers and somewhere to put your luggage, which is free for guests to use while killing time during their stay and either side of check-out.
Como The Treasury, Perth | 2017 Winner
Discerning deal-makers in Perth head straight for the State Buildings, once home to the Western Australian Government and Treasury but now the city’s most sophisticated inn. Service is Como’s strong suit, followed closely by elegant design, an excellent downtown location, fantastic drinking and dining options and the signature Como Shambhala spa. The hotel also has four event spaces suitable for sit-down meetings or informal get-togethers. New in 2018 is The Mark, an event space off the Postal Hall that’s suitable for workshops, presentations and business dinners.