Travel advice

Latest Travel Advice
Changes to USA visa requirements: customers are advised to check their visa requirements for travel to the United States following advice from the US Government regarding stricter entry conditions.
Some countries require customers to be travelling with a machine readable passport. It has been confirmed that South Africa, India and Colombia are imposing this requirement, among other countries. You should check with the embassy of the country you are travelling to for their specific passport requirements. Non-compliance can result in denied boarding.
Children travelling to the Philippines who are under 15 years of age and are not accompanied by a parent or coming to meet a parent or parents in the Philippines must present a Waiver of Exclusion Ground (WEG). See the Philippines Bureau of Immigration website for more information.

Important items to check before you leave for your trip

First Time Flyers

First Time Flyers

What to expect at the airport, onboard and on arrival to help you prepare for your first trip.

Travel Checklist

Travel Checklist

A quick checklist to help you prepare for your next trip before you travel.

Travel Documents

Travel Documents

Before departure it is important to consider what documents you need.

Customs and Quarantine

Customs and Quarantine

Find out the restrictions on goods that you can bring in and out of Australia. Includes duty free allowances and quarantine restrictions.

Visa & Health

Visa and Health

Information on how to prepare for your trip including Visa and Health requirments and basic travel tips.

Travel to the USA

USA Visa Requirements

Information on requirements for travel to, from, within or over the USA including ESTA (Electronic System for Travel Authorisation), Advance Passenger Information and Secure Flight Information.

Useful Links

smartraveller.gov.au - The Australian Government's travel advisory and consular assistance service for Australian residents.

New Zealand Ministry of Foreign Affairs & Trade - current travel advice for international travel for New Zealand residents.

Secure Flight – information on security requirements for travel to, from and within the USA.

Travel Checklist - a handy checklist to check off important items before you travel.