Changes to Bookings to/from Southern California to Australia/New Zealand due to Wildfires

Los Angeles, 23 October 2007

Due to Southern California wildfires, the following outlines the options available to Qantas passengers who are holding a valid ticket on Qantas for travel between 23rd October 2007 to 1st November 2007 and who wish to make changes to their bookings.

Passengers may, without penalty:
• Make one ticketed change and no change fee will apply.
• Re-route travel to Australia or US via SFO using Qantas.

• All changes to travel dates must be made prior to 1st November 2007.
• New travel dates must be prior to 30 April 2008.
• The new flight must be for the same cabin/class of travel (eg First, Business or Economy)
• Any 3rd party costs/penalties, such as hotel or other ground operator fees incurred will not be waived by Qantas.
• All other rules and conditions of the ticket remain unchanged
• This policy also applies to customers who are booked under a Qantas flight number on a codeshare aircraft.

Frequent Flyer Redemption Tickets
Passengers travelling on redemption tickets are entitled to the same options and conditions as listed above.
Note: Passengers on partner airline services are able to re-book or re-route subject to redemption seat availability only.

If you need to make changes to your booking, please contact Qantas Telephone Sales on 1-800-227-4691.

For further information, the State of California has a website providing information and monitoring on the fires at

About Qantas Airways

Qantas Airways is a global air carrier with more than 200 aircraft offering service to 140 destinations in 40 countries. Founded in 1920, Qantas Airways in 2004 celebrated 50 years of continuous flying between North America and Australia with more non-stop flights to Australia and New Zealand than any other carrier and provides convenient connections from New York, Los Angeles, San Francisco (effective March 29, 2006) and Honolulu to Indonesia, India and South Africa via the Sydney hub. Named Airline of the Year 2004 by Air Transport World magazine, Qantas Airways has long been recognized for its continued focus on excellence in the air as well as on the ground. Qantas' Skybed received the prestigious Chicago Athenaeum Museum 2004 Good Design Award for its sleeper seat, which has just been introduced in the North American market.

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