Qantas Statement On Jakarta
Sydney, 09 September 2004
Qantas said today that Qantas and Australian Airlines flights to Indonesia would continue to operate as normal.
The Chief Executive Officer of Qantas, Geoff Dixon, said that Qantas had increased capacity on its return Sydney-Jakarta service tomorrow (QF41/42), replacing a 767-300 aircraft with a 747-400 aircraft to provide an additional 130 seats in case of increased demand. "We are in close contact with the Australian Government and will assist in any way necessary," Mr Dixon said. "We will monitor the situation and we have the flexibility to add more capacity if it is required."
He said Qantas would provide full refunds and waive all penalty fees for customers who wanted to cancel or change their travel plans to or from Indonesia*.
Qantas customers with concerns or questions about security in Indonesia should contact the Department of Foreign Affairs and Trade at www.dfat.gov.au or on +61 2 6261 3305 or 1300 555135 (local call cost within Australia)
* for travel up to and including 30 September 2004
Issued by Qantas Corporate Communication (3147)
Media Contact: Michael Sharp