Articles

Qantas Plans For Air Traffic Control Disruptions

Sydney, 20 March 2002

Qantas staff will work throughout the night to reschedule flights and notify customers of the delays expected tomorrow as a result of the industrial action by Airservices Australia Air Traffic Controllers.

Executive General Manager Aircraft Operations David Forsyth said about 25 per cent of Qantas domestic flights on trunk routes would be disrupted during the scheduled stoppage from 11am to 4.30pm (AEDT).

QantasLink services will also be significantly affected.

"We have contingency plans in place to cope with the disruption this industrial action will cause across the country," Mr Forsyth said. "We hope to accommodate all our passengers on earlier or later flights to get them to their destination tomorrow.

"Tonight, Qantas Reservations staff will be working around the clock to contact as many affected customers as possible."

Qantas contingency plans include the cancellation of up to 18 domestic flights and the rescheduling of 30 domestic flights. All international flights will depart, although there will be some changes to times of departure.

Mr Forsyth said customers were encouraged to arrive at the terminal at least one hour before their scheduled departure time.

Customers can contact Qantas on 13 13 13 for further information.

Issued by Qantas Corporate Communication (Q2666)
Email: qantasmedia@qantas.com.au