Qantas plans for air traffic control disruptions in Melbourne

Sydney, 13 March 2002

Qantas Executive General Manager Aircraft Operations, David Forsyth said the airline would work throughout the day to manage the extensive delays around its domestic and regional networks as a result of the industrial action by AirServices Australia Air Traffic Controllers in Melbourne between 11.00am and 3.00pm (AEDT).

"Qantas has contingency plans in place to cope with this disappointing industrial action that will disrupt airline passengers across the country," Mr Forsyth said.

"We will endeavour to contact as many affected customers as possible. Our contingency plans include the cancellation of two return services each from Melbourne (QF428, QF436) and Sydney (QF437, QF443) with customers transferred to other flights.

"In addition, Qantas Flight 93 operating from Melbourne to Los Angeles will depart approximately 30 minutes after the scheduled departure time of 12.15pm," he said.

Mr Forsyth said the remainder of Qantas trunk routes would be retimed throughout the day, some with earlier departure times.

"Customers are encouraged to arrive at the terminal at least one hour before the scheduled departure time," he added.

Mr Forsyth said QantasLink services would not operate during the stoppage within Victoria, South Australia, Western Australia or from Canberra.

"QantasLink will cancel 14 services and delay 10. In total 48 other regional services will be affected.

"We would ask all our customers to be patient with us while we accommodate them on other services throughout the day," he said.

Customers can contact Qantas on 13 13 13 for further information.

Issued by Qantas Corporate Communication (2658)
Media Contact: Melissa Thomson -