Update on Impact to Qantas Services Ash Cloud from Puyehue-Cordon Caulle Volcano

Sydney, 15 June 2011

2.00pm Qantas will resume services to and from Tasmania on Thursday 16 June 2011.

Qantas services to and from Perth and New Zealand will remain suspended for the rest of the day.

All other mainland Australian services will also operate as scheduled including services to and from Adelaide which resumed this morning. Qantas has put on additional services out of Adelaide to clear
the backlog.

Qantas will continue to monitor the movement of the ash cloud and assess its impact on flight
operations as the situation develops. The Qantas Group's approach to flying is based on the highest standards of safety and risk assessment. Safety is always put before schedule.

Passengers with bookings on cancelled services will be contacted and rebooked on alternative services. Qantas will seek to schedule supplementary services to help clear the backlog.

Passengers are advised to check for the latest information.

Issued by Qantas Corporate Communication (5130b)