Update on Impact to Qantas Service Ash Cloud from Puyehue-Cordon Caulle Volcano

Sydney, 14 June 2011

1.00pm Qantas will not operate services to and from Adelaide, Tasmania and New Zealand for the duration of Tuesday 14 June 2011 as a result of the ash cloud from Chile’s Puyehue-Cordon Caulle volcano.

Flights to and from Melbourne are operating as scheduled.

Qantas will continue to monitor the movement of the ash cloud and assess its impact on flight operations as the situation develops. The Qantas Group's approach to flying is based on the highest standards of safety and risk assessment. Safety is always put before schedule.

Passengers with bookings on cancelled services will be contacted and rebooked on alternative services. Qantas will seek to schedule supplementary services to help clear the backlog.

Passengers are advised to check for the latest information.

Cancelled services for Tuesday 14 June:

Trans-Tasman scheduled services

All services to and from New Zealand today

Australian scheduled services

All services to and from Adelaide today
All services to and from Tasmania today

Issued by Qantas Corporate Communication (5125)