Qantas Launches New Baggage Policy
Sydney, 02 June 2011
Qantas has launched its new checked baggage policy to support its domestic faster, smarter, check-in product.
As the only Australian airline to provide customers with a complimentary checked baggage allowance regardless of their travel class, Qantas' new checked baggage policy will be piece and weight based and offer travellers the following allowances on both Qantas and QantasLink domestic services:
Adults and Children
Economy - 1 piece (maximum 23kg)*
Business - 1 piece (maximum 32kg)*
Qantas Club members
1 piece (maximum 32kg) regardless of travel class*
Silver and Gold Frequent Flyers
1 piece (maximum 32kg) - Economy*
2 pieces (maximum 32kg each)- Business
Platinum Frequent Flyers
2 pieces (maximum 32kg each) regardless of travel class*
No checked baggage allowance^
*Excludes QantasLink flights to/from Lord Howe Island, Olympic Dam and Mount Hotham.
^Adults travelling with an infant may check in up to three infant items free of charge.
Qantas will also make changes to its checked baggage allowances on international routes (excluding to/from the Americas) to align with the new domestic checked baggage policy.
In addition to these changes Qantas will also introduce the following:
- Customers travelling domestic sectors on an international itinerary will have the international baggage allowance (same ticket only)
- Parents travelling with infants will be able to check-in three free infant items and can check-in up to 10kg of infant items on international routes only
- Parents travelling with children may check-in one stroller and one car seat free of charge (on all routes)
For more information on the new Qantas checked baggage policy, customers can visit qantas.com/baggage.
Issued by Qantas Corporate Communication (5115)